Please do not stay here!!
I honestly cannot believe I paid almost $500 a night for this hotel. My wife and I, who were in town on business, had the same experience we would have had at a $200 hotel. The concierge was absolutely useless - they were no help in getting us tickets to Cirque du Soleil, and the deskman even handed me the phone so he could answer another call while talking to the conceirge at the hotel near the show - completely inappropriate and unprofessional!! While checking out, which took forever because we got a charge for the bar which we never visited, I overheard at least 5 people complaining about their bills as well. One half of the hotel is also just above where taxis pick up, so be prepared for constant honking 24 hours a day. Other than the quest lounge (which was the one plus), no one's service was particularly outstanding nor were attitudes warm. The room was small, and there were other things I mentioned in the review they sent me but I can't remember, as I have blocked out the experience. The location was decent, but there are many other choices for far less in this wonderful city.