Se Indianapolis Ne Castleton, Castleton

The manager was very nice and sweet. Two out of the 3 clerks that we delt with were also very nice except one. She was very snotty and short with us and did not want to do anything about a noise complaint that was actually coming from the builiding that the office is in. People were outside playing musis extreamly loud and the people were being very loud as well. Called the office and the lady clerk did not want to do anything about the noise, instead she insisted she needed to know the name on my account, what room I was in and what building I was in. She was more worried about where I was at rather than dealing with the problem in hand. Part of the party? Don't know but thought it was ironic that it was coming from that building and she did not care that people were trying to sleep. All this happened from 10pm till 12:15am and that is when we left the hotel and stayed somewhere else. Manager in the morning was very nice and professional and re-funded our money for that night. Other than that the first room we checked into was dirty, broken light bulb all over the floor and bed, dirt all over the carpet not swept up, toilet was lose and about leaking and the bathroom above us leaked into our bathroom. Got moved to another room and 3 lights didn't work but other than that it was very clean and looked nice. Over all I WILL NOT be staying there again.

My expectations were that it would be like a motel. but when I got there everything was excellent. from the staff, to the clean rooms, to the location it was all truly amazing and for the price there is not a better deal in down 100 i would reccomend it