Big Bear Lake Hotels

PRICES FROM
$173/night

BEST WESTERN PLUS Big Bear Chateau, Big Bear Lake

42200 Moonridge Rd, Big Bear Lake, CA 92315

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Hotel Description

BEST WESTERN PLUS Big Bear Chateau

Property information by Travelocity

Description

Discover this charming Big Bear Lake, California hotel-the closest full-service lodging to Snow Summit and Bear Mountain Ski Resorts. Welcome to the BEST WESTERN PLUS Big Bear Chateau, the perfect hotel for avid outdoorsmen and avid ski lovers alike. Located in inland Southern California, this Big Bear Lake hotel offers well-appointed guest rooms complete with a fireplace, pillow top mattresses, cable satellite television with Showtime and high-speed Internet access. The hotel offers an array of amenities including a seasonal outdoor heated swimming pool and hot tub, game room, fitness center, full business services and meeting/banquet facilities accommodating up to 140 people. The BEST WESTERN PLUS Big Bear Chateau also features the onsite Tiffany's cocktail lounge Serving a special food menu Friday and Saturday from 5:00-9:00 p.m. Guests staying at this California hotel will find themselves less than one mile from both Snow Summit and Bear Mountain Ski Resorts. The hotel also offers convenient access to outdoor activities such as hiking, golf, horseback riding, snowmobiling, fishing, sailing and skiing on Big Bear Lake. Less than ten miles away guests can also visit the Moonridge Zoo, Meadow Park and the Big Bear Convention Center. The BEST WESTERN PLUS Big Bear Chateau is ideal lodging for groups such as church camps, wedding parties or reunions taking place at Big Bear Lake. The city also hosts a variety of events including the Bear Country Fair, the Ride the Mountain Event, the International Chili Society Cook Off and the Big Bear Cowboy Gathering. The friendly, helpful staff at the BEST WESTERN PLUS Big Bear Chateau is ready to ensure a fun-filled memorable stay in Big Bear Lake, California. Make a reservation today and save!

Amenities

Air Conditioning (In Room)	Iron	Telephone
Television (Cable/Satellite)	Non-Smoking Rooms	Television
Daily Maid Service	Fireplace	Coffee Maker
Whirlpool	Balcony/Terrace	Fitness Equipment

Hotel Details

80 Rooms / 3 Floors	Built in 1986	Babysitting or Child Care
Electronic Key	Laundry/ Dry Cleaning Service	Multi-lingual Staff
Sprinkler in Rooms	Pets Allowed	Smoke Alarm in Rooms
Photocopy Service	Administrative Services	Common/Public Areas Accessible to Wheelchairs
A-V Equipment Rental	Fax (For Guests)	ATM/Bank
Room Service	Restaurant in Hotel	Health Club
Pool (Outdoor)	Hot Tub

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Yahoo! User Reviews

Reviews for BEST WESTERN PLUS Big Bear Chateau: 11

AVERAGE OVERALL RATING

SERVICE (3)

CLEANLINESS (3)

LOCATION (4.5)

VALUE (3)

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USER RATING

Poor business now

By A Yahoo! Contributor, 5/11/08

I stayed there when it was a Holiday Inn, Best service and accommodations then. Stayed again this April and management was unaccommodating for my reasonable easy request. The front desk was instructed to lie to guests. The restaurant was inexpensive food but expected poor service. The rooms were not clean and typical of the inexperienced management. I have managed and owned muliple lodges and hotels. This business will soon face closing going in the new direction they are moving. Being part of the Best Western affiliation is a disgusting surprise. I would not recommend this establishment to anybody.

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3 of 3 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (1)

LOCATION (2)

VALUE (1)

USER RATING

Moldy shower.

By Christine, 2/13/08

One nice girl at the front desk, one very unaccommodating. The bartenders only waited on people they knew or young women. I could not get a HOT cup of coffee the whole time I was there. The shower was so molded that my daughter with asthma was sick the whole time. I should have complained when we left but there was supposedly no manager on duty. The restaurant food was great but the prices rediculous. Thank goodness for the little store right next door!!! (And also thanks to Dennys.)You should have some kind of affordable food specials and make your money there rather than having people go elsewhere to eat. I think the kids cereal was around six dollars a bowl and they were still starving....

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1 of 1 Yahoo! Users found this review helpful

SERVICE (3)

CLEANLINESS (1)

LOCATION (5)

VALUE (2)

USER RATING

Lovely hotel in the heart of Big Bear

By Vanessa, 7/1/07

Beautiful upscale hotel with very resonable rates. Lovely decor. Beautiful grounds, nice staff, excellent restaurant in the lobby area. Second time there and hope to stay again in winter as it is close to the ski areas. Has all the amenities you'd want. The room was very clean and comfortable. I have nothing but good to say about the experience and would recommend it to anyone who wants a nice place to stay in Big Bear.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (5)

LOCATION (5)

VALUE (5)

USER RATING

Great Package deal

By gomdori, 1/31/06

we checked in on thursday evening. front desk clerks were pleasantly accommodating. shortly upon check in, we dined at the restaurant at the hotel. nicely decorated and reasonably priced for the stuff that they serve. we took an advantage of their weekday ski package that includes a room and a pair of lift tickets that can be used at either snow summit or bear mountain. it was only $169 for the whole package. they said package is only available on monday thru thursday, but i can use the lift tickets on friday, so i went ahead and jump on the deal.

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1 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (4)

LOCATION (5)

VALUE (4)

USER RATING

do not go

By luicci, 1/16/06

This hotel is a mess.DO not go.It was good when it was a holiday inn but now it is a disaster.I visited this hotel when it was a holiday inn, so i went there supposing that it is still the same but i was wrong.It is a very dirty chineese owned hotel.

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3 of 4 Yahoo! Users found this review helpful

SERVICE (2)

CLEANLINESS (1)

USER RATING

Good service

By A Yahoo! Contributor, 1/12/06

Everything seemed fine about this hotelll really nice location.. the rooms were nice... little pricey. The only thing i didnt like was i couldnt sleep very well because the best werent all that comfortable.

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0 of 3 Yahoo! Users found this review helpful

SERVICE (3)

CLEANLINESS (3)

LOCATION (5)

VALUE (2)

USER RATING

Fair price for average hotel

By A Yahoo! Contributor, 4/19/05

Nice looking hotel with lovely rooms but not very well maintained.It is starting to look a little run down.The air-conditioning doesn't work at night.I had to get up during the night to open the sliding door to cool it off but didn't want to leave it open since there wasn't a screen on the door. We opened the sliding glass door the second night so we could use our fireplace but couldn't get the fireplace to work.We called and they sent someone up but he just banged on the fireplace and got it to come on but told us it didn't work very well.We asked how to get it back off and he just told us to bang on it a few times. That did not work so we had to sleep with the sliding glass door open and the fireplace on. We also couldn't get the wireless internet to work. The staff was not apologetic for these inconveniences.This hotel did have a nice lounge with live entertainment saturday night. I would say that the rate is fair for what you get. When I booked this hotel I thought I was getting a great deal because I remembered what this hotel used to be. It is no longer that hotel so I would just say it is a fair price for an average hotel.

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2 of 4 Yahoo! Users found this review helpful

SERVICE (2)

CLEANLINESS (3)

LOCATION (4)

VALUE (3)

USER RATING

Stay here on your first visit!

By A Yahoo! Contributor, 12/30/04

Loved the facade. Nice European look. Interior is well heated for a cold winter day. Located close to skiing and a good family snow playground. Dinner in the bistro was excellent. Try the sage-infused pork tenderloin. Breakfast was fully cooked and priced competitively. We thought $179 per night was a bit high for a Best Western. Checkout was time consuming due to a problem with the hotel's phone modem. The room overlooked the pool and had a great view of the woods. This place will please everyone but the really picky in winter. Summer may be different as there is only heat control in the room. The air is central to the whole building. We will stay there again on our next winter vacation.

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3 of 4 Yahoo! Users found this review helpful

SERVICE (3)

CLEANLINESS (4)

LOCATION (4)

VALUE (3)

USER RATING

Thoroughly enjoyable and a great price

By A Yahoo! Contributor, 11/10/04

We found Best Western Big Bear Chateau to be an exceptional value. The staff was courteous, the room was lovely,and the restaurant was excellent. We would recommend this hotel to anyone.

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1 of 3 Yahoo! Users found this review helpful

USER RATING

Thoroughly enjoyable and a great price

By A Yahoo! Contributor, 11/10/04

We found Best Western Big Bear Chateau to be an exceptional value. The staff was courteous, the room was lovely,and the restaurant was excellent. We would recommend this hotel to anyone.

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1 of 3 Yahoo! Users found this review helpful

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