BEST WESTERN Fairfield Inn, Fairfield

The room condition was dirty, dirty. The service was poor. I made reservations thru BW Cust Service using prepaid Travel Units which motel accepted. Upon checkout they were denied, Received my credit statement and got charged for 2 rooms on same day. Now need to get this straightened out.

We stayed in the Luxury suite for $150 and slowly realized it was not clean. The toilet was filthy from the previous guest. The sheets were stained and had dirt on them. There were rat noises in the ceiling the entire night. The glasses were dirty. A used coffee cup was left in the bar from the previous guest. The steam shower did not work. The bathroom mat had gross gunk on it. Sick! We had to sleep in our clothes and not touch anything. We should have driven to the next town.