This hotel is a DIVE!!!!!!
We booked 2 rooms in this hotel which I would not even rate as a 1 star hotel. This hotel is only worth a bought 1/2 what we paid for it. The hotel is very lacking in maintenance, and cleanliness, and is very noisy. How ever the hotel is located very close to Worlds of fun and area casinos, and offers FREE long distance on the in room phone.
Here is my summery of this hotel.
The good:
Free long distance in rooms, very close to worlds of fun and area casinos, easy access from highway, close to a gas station, free internet access even though its slow, free parking.
The BAD:
ROOMS: were lacking in maintenance; 1 room had a hole in wall and a leaky faucet, other room had a leaky flapper valve in toilet and stat did not work on the ac, in both rooms the tub drained very slow.
unclean; both rooms had mold/mildew in showers and around ac in 1 room, dirt/dust and trash under beds and behind night stand and dressers, carpets needed shampooed badly. The beds were like sleeping on lumpy boards they were that hard, lumpy and uncomfortable. The wireless internet access is very slow. Walls are paper thin you can hear every thing that goes on in the next room. Rooms had a strange oder so bad I went out and bought air fresheners.
STAFF: was very unhelpful and gave the appearance of being unhappy, We requested room change after we checked in and saw the rooms, and were told it could not be done due to our booking. We then requested the rooms be re-cleaned and were told it would be done which it wasn't, When i asked the front desk a bought this they stated housekeeping had already gone home so there was nothing they could do. We asked for info on worlds of fun and were told they dont provide that info to call them. Hotel did nothing when we complained a bought noise. Room next door had a party we called front desk between 12:30 and 1:00 am to complain and they did nothing to quiet them down. I recalled a bought 30 min later and demanded the front desk to handle it or I would. The party did quiet down some after that. We got very little sleep that night due to the party, people coming and going, and the beds.
Main Lobby; Was a bit cleaner then the rooms were but you could still see some dirt and dust along the walls by the floor, it needed repainted badly, and carpet was badly wore. The Free coffee that they offered was only luke warm and very bitter.
OUTSIDE; there was some trash in parking lot and in bushes not alot but enough that you could see it with out hunting for it, paint was faded and pealing in places, and needed a good wash job, parking lot needed some repair as well.
To sum things up: This was not a fun stay what so ever, as you tell. I would not recommend this hotel to any one, for the reasons i have listed above. This hotel is being let go and is showing the signs of lack of maintenance, and is getting run down. The staff a pears to be unhappy, which may be part of the problem I can't say for sure that is the problem. If you feel you can deal with the lack of maintenance, unfriendly staff, uncleanliness, and uncomfortable beds then this hotel will be just fine for you. How ever if your like me and want a bit better hotel to stay in then I would look elsewhere, I know we will be.