Will never stay here again or any othe Holiday Inn
By A Yahoo! Contributor, 6/23/11
Made reservations 4 months in advance for handicap room with view and refridgerator. Got a room over the air conditioners, no refridgerator, door lock to several trys and sometimes staff to get in to the room. Bath did not have a handicap stool, but did have a walkin shower. Room was average at best. Had to get under the sink and turn on the water spigots to get water to the sink. Shower was either extremely scaldin hot or ice cold, not in between. Asked for anothr room with amenities asked for in the beginning and got a duplicate of the above room. Cancelled the rest of our stay and moved to a Comfor Inn, much nicer, less espensive and included a free breakfast.. Have recommended that the Miss Michigan padgent move to another hotel after 60 years. Was not offered anything to compensate for the room except 10.00 of the most espensive room in Muskegon. This was my worst motels stay in over ten years and we stay in motels 20 to 30 times per year.