Couples getaway- not so much for kids
Desk help "ok"- no where near overly friendly...said they were running short on help- so we let that slide. Lobby smelled a bit soured. With anything, general wear/tear showing thru, but for a weekend getaway, that can be overlooked. 2 pools, neither huge. The hot tubs were nice, so that's a good thing. Not a place I would book for a whole week with little ones- and having to keep them occupied. Rooms were "clean"- again, general wear/tear. Beds HARD. Balconies not private. Elevators FAST...that was nice. The entrance to the 2nd tower is by key entry only....so, you HAVE to have your room key to get back into any part of the towers- nice in a way, probably keeps out the riff raff. Overall- the trip was nice for a couples getaway weekend, but for an extended stay, esp with kids? I would not advise it.