Ramada Limited, Silver Spring

AT CHECK IN MY BOYFRIEND WAS QUOTED THE RATE OF 109 BUT THEY TOLD HIM ROOMS WEREN'T AVAILABLE FOR ANOTHER 30MINS THIS WAS AT 330PM WE HAD AN EARLY DINNER THE I CAME BACK TO GET THE ROOM AND HE CHARGED ME 145+TAXES THE ROOM WAS SMALL BUT QUAINT ONE WAY IN ONE WAY OUT HORRIBLE STAFF SO NASTY AND MEAN ONE ICE MACHINE THAT DIDN'T WORK OUT OF ORDER SIGNS ON THE DYER. AFTER A DISPUTE WITH THE FRONT DESK HIM TELL ME TO GO TO 7-11 FOR ICE WHEN I CAME BACK HE HAD THE NERVE TO GIVE ME A HARD TIME ASKING ME FOR MY ID ......THE WORST HOTEL I HAVE EVER STAY AT!!! I HAD TO MOVE TO THE HILTON FOR THE REST OF MY STAY BOOK ON-LINE FOR BETTER RATES

They were remodelling and never told us upon making reservations. When I asked for Ice and cups for the room they told me to go to 7/11 next door and buy some. After returning from a day in DC our room door was propped open for anyone to go into. When I asked why, he told me they did that to all the rooms so they could fix the threshold. I have neen to a lot of Hotels and this is by far the worst ever.

I was coming from out of the area and went with the Ramada name BUT when we arrived late at night to the hotel you could tell right away this was in a bad and unsafe neighborhood. There was no parking left in their very small parking lot and when asked where to park they suggested I go to the next block over and see if I can park at the 7/11-that was an experience in itself. No one spoke english and it was pretty frightful. Basically parking at the 7/11 was a no go. SO I went back to the hotel and asked where they suggest I park, when I saw the very thick bullet proof glass I decided we could not stay here. The man behind the glass wouldn't even open it to speak with us-that tells you something right there. Their suggestion was for us to go find a meter to park at. I almost started laughing, at midnight in the wrong neighborhood I didn't think finding a meter and walking back to the hotel was the smartest or safest idea. Knowing that all other hotels in the area were booked I STILL opted to not stay at this hotel. Sleeping in the Courtyard Marriott lobby sounded better and safer to us then this hotel. SO we left and they were not to charge us for the room. I would not recommend anyone to stay at this hotel, it is in a unsafe area and the customer service was horrible.