Don't Ever Go There!
By A Yahoo! Contributor, 08/19/08
After waiting almost an hour to check in. The first room was next to the hotel laundry service. When I wanted to change rooms the desk agent gave me hard time, even though there were more rooms were available. Then the second room smelled like mildew and mold. The desk agent on my second night was extremely rude. She proceeded to "invite me outside" When I called for shuttle service from the airport, one desk agent put me on hold then humg up on me, I called back after waiting over 30 minutes for the shuttle. Desk agent was very rude, failed to tell me where to meet the shuttle, and then lied and said she did. When I asked for the Manager, she told me that she already told her Manager about me, and I could tell who I wanted. I would never ever stay in a place where employees are allowed to behave in this manner to a paying guest. And to have an employee of this company invite physical altercation and then thinks her Manager will back her is criminal.