Captain's House Inn of Chatham, Chatham

BEWARE OF THE HUSSLE!!!! TOTAL BAIT AND SWITCH-i emailed and they told me they only had splotchy availability and emailed me that they had 1 or 2 free but we would require to move rooms if we were ok with this to go ahead and let them know- so they said they were willing to book us if we were willing to switch rooms and I quote: "We have other rooms available; however not throughout the14-18 and therefore room moves would be required, but if you are happy to do this I can go on to explain the other rooms available." OK-so I called and then they told me that they would have to put me in the more expensive room b/c there is now a "minimum stay" and we would be unable to stay in the cheaper room for 2 nights and switch to another room for the last two nights. I wonder why?! So I told them I was deeply disappointed as I tried last year and couldn't get a room till they called us back the last minute and since we had already booked elsewhere, they missed out on the business. SO- THEY JUST CALLED ME-to continue to tell me that they can't do anything. Here's the funny thing-I was done with them- why did they call me? To then tell me that they don't care how I feel and to tell me to go ahead and write the review? At first I was able to get over this, but then to call me and rub salt in the wound? Why would you do that? Why would you go on and tell the person trying to give you business that you don't care how they feel when they totally recanted on what they put in writing? She then proceeded to tell me I am an unreasonable person and that she can't help it if I waited to book so late in advance. It is April. My reservation would be for July. What kind of business sense does this person have?

I have stayed at this inn three times, and next week will be there for the fourth. I have stayed in different rooms each time, and every room had charm and lovely details. Yes, a few of the fixtures here and there are showing their age, but the overall elegance and attention to details more than make up for that. The rooms vary from smallish to large, and the prices go up accordingly. I do not know if I would feel as positive if I paid full price during the summer as the rooms are very pricey then. But in the winter when their mid-week special is running, I think I get a true bargain of staying in very high quality accomodations on a budget. Chatham in the off-season is wonderful -- just enough shops and restaurants are open to make it worth the trip, and it is so much more quiet and peaceful. The innkeepers really do want to cater to their guests needs, and they also keep very thorough records so that if you return, they will remember you and your preferences. The food -- breakfast and high tea -- is exceptional, and on more than one occasion just those two "meals" sufficed to feed me for the day. I love this inn and all it has to offer, and I recommend it for a special getaway. It is not a motel, a la Route 28 accomodation on the Cape, but it is worth all of the difference in price from those places. This is an inn of exceptional quality that creates a warm and welcoming environment for its guests. I heartily recommend it.

We had 4 nights in the Garden Room and loved it . Yes it was small but characterful and quaint. It had a modern large walk in shower. There was a flat screen tv with dvd and a super collection of dvd's if you wanted a quiet nite in . The staff were all excellent and welcoming and were able to give good advice on trips and eating out. It was the best stay on our 2/52 trip to boston and new england

Captain's House Inn was relaxing and enjoyable. It has old world charm and is very quaint. The gardens...oh the gardens, wow!!! The service was superb and the location was perfect for visiting the Cape. The breakfast and snacks were delicious. The Innkeepers and other staff members have wonderful hospitality. Thank you, we will visit again!