Poor B&B. Horrible service
By A Yahoo! Contributor, 01/19/05
A friend and I were guests at the Inn for Saturday evening, December 9, 2000. From what we had heard from mutual friends, the Shelter Harbor Inn was a lovely establishment. Unfortunately, our stay was largely unpleasant. What initially surprised me was the generally unaccommodating ambience of the staff. This was the first bed & breakfast I have been to where the inn keeps were unhelpful and borderline rude. The staff made no attempt to show me around the inn, elaborate on its facilities, or tell what there was to do around town. Knowing little about New England sports (I grew up in Southern California), I queried as to whether it was possible to play croquet during the winter and was ridiculed. Simple salutations seemed foreign as we were not greeted when we entered the inn. The only greeting we heard all weekend was a hello, checkout is at 11. Attempts to start pleasant conversations with the staff were largely met with indifference. The quality of the room was also poor. We stayed in room three, the first room at the top of the stairs. The room was very noisy (probably from its location) and there were doors slamming all night long. A few times, I awoke to hear loud voices from the office next door. To add to the restless sleep, the heater made loud knocking noises. There was a very bad draft in the bathroom, so every time we entered the bathroom, we felt like you were going outside. The television also had only three functional channels (false advertising if you ask me since the lady I spoke to on the phone when I made my reservation said that there was cable television). The only redeeming quality of the inn was the outstanding food (excellent chef). Unfortunately, the service of service from waitresses were sub par. I also found it appalling that I constantly had to shoo flies away from my food. What B&B suffers from flies in an indoor dining room during the winter?