Shelter Harbor Inn, Westerly

After an enjoyable experience Thanksgiving 2008, we decided to return for 2009 holiday. It was a complete disappointment. Our table was not available for over 20 minutes and when we finally were seated in the bar with uncomfortable chairs and very little light, we waited 15 minutes before anyone acknowledged our presence. Our wine order was not correct and our food when it arrived was not warm. The best thing about the whole experience was the dessert. Needless to say, we shall not return.

The main house is beautiful especially during spring, summer, fall when the gardens are at their best! A beautiful variety of vegetation frames the historic looking buildings. The restaurant is certainly the area's best and features an outstanding bar and wine list. The grounds include a croquet court which adds to the overall clubby feel. The rooms are comfortable- some include fireplaces and outdoor patios. Casual, comfortable, clubby and cozy...in the words of Arnold Swarzenagger "I'll be back."

We stayed in the carraige house and it was awesome. We had typical fall weather, in that it was warm during the day and cool at night. We went to the beach and watched the sun set, then we went back to the room, changed into bathing suits and went in the hot tub. After we lit a cozy fire in the room and stayed warm all night. Highly recommended. I am planning my next trip there now!

A very pleasent suprise awaited us when we arrived. I didn't think this was going to be as wonderful as I had expected. This is a very eligant, quiet destination. Someone mentione that the Inn was noisy, here we are that the peak of dinner traffic on Thanksgiving Day and we heard nothing. We were on the floor above the dinning room in room 7. It was just perfect! The room was warm throughout the night. The fireplace was ready for us to touch a match to it. The bathroom was clean and bright. This is a spot I intend to come back to. The food here is first rate too. The wait staff was very curitious. The bartender in the tavern was very friendly and attentive. It was a wonderful experience. It also has a very fast wireless internet that's your's for free. No charge for using it. It was very helpful.

over the years we have been to the inn we always knew what to expect.but in the last five or so years we have not had the same experience.we had a favorite waitress who was mature and highly qualified.several waitstaff who have been there for years were no longer there.now you get kids out for one thing only.what does that tell you about the owner/management?with such a drastic turn over in good staff it is no wonder that nice places go out of business.my advice to anyone with a business as such is to keep your staff the way the public expects it or the public will not be back.

The location is conveniently located to points of interests. The rooms and public space were clean enough, but could use a fresh coat of paint. The food was good. Service perfect. What we liked most was the shuttle they provide to the beach, and the ability to access a shower and locker room after check out. This is my second time staying here, and I would definetly go again.

A favorite for a special occasion or either a late lunch or early dinner. Food is excellent with a friendly and efficient staff. Even on Mother's Day although alittle slow the staffwas efficient and the food excellent. Worth the trip.

A friend and I were guests at the Inn for Saturday evening, December 9, 2000. From what we had heard from mutual friends, the Shelter Harbor Inn was a lovely establishment. Unfortunately, our stay was largely unpleasant. What initially surprised me was the generally unaccommodating ambience of the staff. This was the first bed & breakfast I have been to where the inn keeps were unhelpful and borderline rude. The staff made no attempt to show me around the inn, elaborate on its facilities, or tell what there was to do around town. Knowing little about New England sports (I grew up in Southern California), I queried as to whether it was possible to play croquet during the winter and was ridiculed. Simple salutations seemed foreign as we were not greeted when we entered the inn. The only greeting we heard all weekend was a “hello, checkout is at 11.” Attempts to start pleasant conversations with the staff were largely met with indifference. The quality of the room was also poor. We stayed in room three, the first room at the top of the stairs. The room was very noisy (probably from its location) and there were doors slamming all night long. A few times, I awoke to hear loud voices from the office next door. To add to the restless sleep, the heater made loud knocking noises. There was a very bad draft in the bathroom, so every time we entered the bathroom, we felt like you were going outside. The television also had only three functional channels (false advertising if you ask me since the lady I spoke to on the phone when I made my reservation said that there was cable television). The only redeeming quality of the inn was the outstanding food (excellent chef). Unfortunately, the service of service from waitresses were sub par. I also found it appalling that I constantly had to shoo flies away from my food. What B&B suffers from flies in an indoor dining room during the winter?

Oh, man, is this place wonderful! I love the fireplaces in the winter, the yummy garlic shrimp, the extensive wine list. And I've never had sweeter waitresses; they don't just serve the food. They're happy to answer questions about the Inn and the local area. I felt so welcome!