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Meritus Mandarin Singapore, Singapore

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333 Orchard Rd, Singapore 238867 Singapore
Lovely hotel for...
By HOANG A, 08/11/09
 
 
 
 
 
Average User Rating (27)
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$203 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Established in 1971, Meritus Mandarin Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard... More »
Established in 1971, Meritus Mandarin Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard Road, set a mere five minutes from both the Orchard and Somerset train stations, makes it the preferred hotel of choice for many. Boasting some 1,051 lavish guest rooms, each a harmonious blend of comfort and elegance, they are equipped with comprehensive amenities and a panoramic view of the city. A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Pine Court Chinese Restaurant; Triple Three, an international buffet restaurant; Coffee and Crust, a cafe; and Bar on 5, a chill-out bar. The hotel also has approximately 30,000sqft of function space and advanced audio-visual equipment, making it the ideal choice for meetings, incentives, conventions and exhibitions.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, DVD/VCR, Daily Maid Service, In Room Broadband Internet Access... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, DVD/VCR, Daily Maid Service, In Room Broadband Internet Access, Safe (In Room), Coffee Maker, Telephone (Voicemail), Kitchen/Kitchenette, Mini-Bar
Hotel Details:
  • 1200 Rooms / 39 Floors
  • Built in 1971
  • Babysitting or Child Care
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Car Rental
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Administrative Services
  • Concierge Services
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Business Center
  • Currency Exchange
  • A-V Equipment Rental
  • Fax (For Guests)
  • Complementary Coffee
  • Gift Shop
  • Concierge/ Club Floor
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Health Spa/Massage
  • Pool (Outdoor)
  • Tennis (Outdoor)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
18 reviews for Meritus Mandarin Singapore, Singapore
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Lovely hotel for you!
By HOANG A, 08/11/09
It's a beautiful place for your vacation. The Meritus Mandarin Hotel Singapore is one of the best hotels that caters to the needs of the business and the conventional needs of all its visitors. The hotel has a number of meeting halls and exhibitions centers to host al your meetings, conferences and discussions forums. Experience the beautiful boutique style meeting room and also the grand ball room that plunges with a warmth and elegance of the Asian grace. I was very pleased with my travel when coming here. Everything is very excellent, especially its goos hospitality. I wish I would come back the hotel in the near future!
 
 
 
 
 
Stay almost perfect
By just_g08, 06/15/09
This hotel has a very nice location. Our stay was almost perfect great staff except for one chinese lady who's very irritable at breakfast buffet. The food's excellent but won't appreciate it if the service of the staff isn't pleasant. She's serving us as if we are not paying the hotel. Hope she's not around anymore if ever we decide to come back. She's a disgrace to the hotel.
 
 
 
 
 
Will come back
By kathlyn, 12/16/08
So yes, there is some massive construction going on in this hotel, but don't be fooled, the staff is very willing to help and will upgrade any chance possible. The staff in the lobby especially are very helpful- I met a charing american working there who did everything in her power to fix the many issues I had; from fixing the bad booking my agent made, to the slow luggage, and the pool closing in the hotel. The location is ideal for work and shopping needs, and I was very well taken care of. Will definately stay again.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
staff exceptional
By ninang babes, 10/16/08
stayed 4 days. met by a very amiable lady receptionist, Ms. Kathlyn Walter. sincerely helpful, big smile. made us feel happy to have chosen this hotel right away! Following day, wanted to use gym at 6 am, and operator offered to call duty manager to open it, in spite of 7 am opening hours. gentle lady at the gym very helpful, pleasant and warm. would certainly visit again, even if only for the staff.
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
nice location
By A Yahoo! Contributor, 02/25/08
the location is very good ...breakfast buffet selection was good...but service staff not friendly...no smile to the guests,am just wondering if theyre tired to work ...i love the front desk staff uniform,and they seem to be friendly... id like to go back to this hotel,location wise is excellent ..by march well stay at marina mandarin,hopefully,staff in the coffeeshop will be more friendlier.
 
 
 
 
 
0 of 2 Yahoo! Users found this review helpful
Don't Trust Them!
By A Yahoo! Contributor, 02/23/08
We were quoted a rate on the phone for a 'family suite' which consisted of two adjoining rooms and given a rate of S$420. When we went to check out they claimed that this was $420 PER ROOM and that there was no such thing as a family suite! We were very clear with them when making our reservation - and we had stayed at their sister hotel (Meritus Mandarin) previously and stayed in their family suite for about the same rate. The hotel management was horrible - they actually accused us of not telling the truth and made absolutely no concession. They were extremely unprofessional and unaccommodating. Don't trust them! I wish I had stayed with a reputable hotel chain - NEVER AGAIN!
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
Nice place for shoppers
By A Yahoo! Contributor, 12/21/07
I stayed there from 14 to the 19 of december. This is my second time staying in this hotel. First time was five years ago. The location of this hotel is very good for shoppers especially those who are into branded goods. Hotel room was oriental modern and everything was neat and tidy and very clean. Services was very good. Housekeeping cleans the room two times a day. The bed was extremely comfortable. Furthermore, security is good. It is one of the two hotels in Singapore that have very strict security. Overall, i will go back and stay there whenever i visit singapore.
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
Best Location
By A Yahoo! Contributor, 11/13/07
To start with... we had a reservation of 2 rooms which was all mixed up due to their fault and we were instead given a free upgrade to Presidential Suite after waiting for over an hour.we were also given a dining credit of S$2000 at the time of upgrade at the club lounge, which later was reduced to only snacks and liquor credit that too between 6 and 8 pm.needless to say we cud not utilise it.. The staff seemed very professional and was not friendly at all, including the bell boys as well.The staff does not even bother to explain things. The rooms and bathrooms are very neat and clean not even the smallest dirt can be seen.they are of modern designs. all room amenities are provided. the location is the best.in the middle of orchard road.both sides are the malls which by the night liven up. The service was 2 star the room was 5 star and the rates were 7 star.
 
 
 
 
 
never improve
By A Yahoo! Contributor, 09/19/07
although there many young service staff now but they have not been train well.i prefer here 6 years ago. i hope there will improve on their standard .sad!
 
 
 
 
 
Great Experience for quite a price
By KennyL, 09/01/07
I reserved 2 nights(24-26 Aug) for my parents at the Grand Tower. Service was good. I faxed a telegram to the hotel and it was delivered to my parents room immediately. Feedback from them that they liked the breakfast food. Although location is very centered and convenient, but our local partners aren't keen to park their car there as its difficult to find a space. Because its the prime of the primest location, its not cheap. Room rates can go down a little to score the perfect mark. Despite of the room shortages Singapore is experiencing
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
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