Hotel Grand Central, Singapore

There are only bad things to say: granted it was close to Chinese new year, but the staff was discourteous and didn't understand customer service at all. The room didn't have air conditioning and the staff didn't even try to care. Finally, the room was on the top floor (8th) and there was a constant roar from some type of room equipment. Finally, the location is not that great and there were some gangs of guys gathering around that didn't make me feel very comfortable. I wouldn't recommend this place to anyone and our company won't use them ever again.

Hi stayed at this place for nearly 4 weeks and I had to stay there since there were no other hotels available. The only positive I can write about this place is it proximity to Orchard Road. After that there are only negatives to list out: a) It is mentioned in the hotel facilities that there are In-house movies - But what you get is a TV, which airs the 6 free channels and one of the channels shows an english movie once in a while! b) Healthcenter with Sauna - What you get is a nearby massuer belonging to some other private person, who offers only Paid Massages and nothing else! c) Free Breakfast - There are only 6 food items, which are repeated every single day! d) Reception - The worst lot I have seen. I received a very very urgent mail and was enquiring with them for 3 days as to whether they had received anything for me and despite having received the package 3 days back, they kept telling me "NO"! I had to finally contact UPS and get a confirmation from them as to whom they had given the package to! e) Coffee House and Cyber Cafe - They are paid and belong to some private party other than Grand Central! f) Swimming Pool - It is so tiny and so shallow that it should be called a 'Bath Tub' rather than a Swimming Pool. Towards the end, I would just say that people should avoid this place unless they are desparately looking for staying somewhere near Orchard Road!

we stayed here for about 5 days with free breakfast. we were excited to have breakfast and eat new foods for we were tourist, but as days pass by, breakfast foods are always the same.. we grew tired of eating and just drank fruit juices for the last few days...