this time im not impressed
By A Yahoo! Contributor, 5/3/10
we've stayed here in sofitel several times . usual site of our convention. let me tell you our experience this time. we were prebooked by our sponsor since feb., the other night when we checked in, my wifes name was nowhere to be found, so we assumed the responsibility using our own account , no where to check for the sponsor because it was a weekend. 2 nights later, the reservation was confirmed, it was the hotels inefficiency why my wifes name was not in the list. 2nd, do you know that if not for the convention, you have to pay your parking fee now even if you are checked in hmmm bad for locals . new policy according to the valet boys who you have to pay additional fee i.e. compulsary tip of 100 pesos. 3rd , only 4 persons allowed to use the pool even if you are checked in. hmm i have 3 little kids. will i just send one adult for my 3 kids and let the pool man watch my kids who is so busy trying to control bigger kids climbing the slides.??? 4rth, the whole day today, we had no bath towels. i requested before we went to the pool. no towels were delivered after 2 hrs. i followed it up again, and i cant believe it towels arrived 1 hour after my kids were dried up with unused clothes, cant watch them freeze in the room after the swim. whats next i dont know cause we are still here for another day.
hope you have a different experience.