Not trustworthy ' Shame '
By A Yahoo! Contributor, 4/14/07
I thought the customer always right, and should be treated better than this. A friend from the states booked at this hotel ( Crowne Plaza Amman ) and the next day made early checked out and sent me sms to my cell phone, telling me she kept for me something at the hotel. I called them and gave them my friends name and they told me yes we have what your friend kept and they mentioned my name without telling them and they gave me description for this thing she kept, I said I will come afternoon to take it. when I went there,I found nothing and like I'm a liar and they only took my name and my cell phone number to call me back, but they didn't at all and they asked me to call my friend in USA, I told them I already did and we are both sure. I called them again and again even their house keeping manager, but with no result and the thing my friend kept for me there disappeared !