No Pool
By A Yahoo! Contributor, 6/1/07
Before I even arrived I was told the pool was not open due to maintenance problems. When I called back to cancel my room,(which I was told I could do by 6:00pm on arrival day)I was told I had until the 29th to cancel because I was with a group. #1 I was mis informed about the cancellation policey.#2 Amenities advertised that are not available and no discount offered for the lack of service. The young lady at the front desk could have cared less about my concerns she just wanted to argue.