Milan Marriott Hotel, Milan

Also had an issue with the room temperature. We couldn't get it cooler, but once we figured out that the window opened we kept it that way and were much more comfortable. The internet rate wasn't as excessive as other places I have stayed. It was 16 euro/24 hours. 24-hour gym had 2 treadmills, an elliptical, stepper, mats, free weights and bench, 2 TVs, and a water cooler. It is located in a quiet residential section of the city and about 3-4 blocks from the metro station. There is a grocery store directly across the street in case you need anything.

It was very upscale and the room sevice was very good. The nightlife is graet and it is very trendy. I cant wait t go back to this beautiful city

We had excellent service with a friendly, positive "I can" attitude from the moment we pulled up to the front of the hotel. Although it was a bit confusing at first since it didn't appear to be anywhere to park and/or unload our bags for check-in. It rather looked as though we were parking on the sidewalk. But as soon as we motored past the red carpeted covered walkway enterance, the smiling bellman quickly approached my side of the vehicle to assist my exit out. He was very polite, friendly and professional.. without the effects of a robot. My husband then was gently explained to simply park our car to the left and he would take our bags inside and see that we are checked in swiftly so we may continue on our evening with relaxation. He would be waiting for us to escort us to our room with our bags in his care. The reception staff was just as friendly, polite and professional. It took a mere 2 minutes to check in and we were on our way up to our beautiful room. The kingsized bed was beautiful and extremely comfortable, as well as the rest of the room decor. Every morning upon maidservice, we were greeted by a smiling housekeeper who quickly tidied up and cleaned the bathroom.. encluding the bath! She then asked if she could vacumm our room and change the linens, as well as dust.... EVERYMORNING that we were there... a total of 8 nights and 9 days! The roomservice staff was equally just as wonderful! Day 1 when we ordered a sandwich in the evening... we were too tired to venture out for a "real meal"... the roomservice staff bought us a wonderful dessert... compliments of the staff! They explained that they wanted our experience in Milan to begin and end with something special and relaxing! The housekeeping staff even brought me extra bubble bath... since by day 3 they had noticed that I enjoyed the relaxation of it! Extra towels, extra bubble bath, extra attention! We loved it! AND THEY WOULD NOT ACCEPT ANY MONETARY TIPS! WOW! YOU TALK ABOUT DEDICATION TO THEIR JOBS AND LOVING YOUR JOB! The only minor drawback is that there is not shuttle service provided by the hotel to the major sights in Milan. But.. they were more than happy to assist us in directions on how to take the metro and trains! We definitely will return to The Marriot Grand Hotel during our next visit to Milan!

Everything was perfect. the conference was very well organised. Very clean hotel,excellent service,comfortable & well furnished room. Bathroom also was very well equiped.Breakfast,Lunch & Dinner excellent. More english radio channels will be nice.

Were very helpful checking in for an early (9am) arrival. The restuarant staff were truly wonderful, especially with folks like us new to Italy and spoke adequate English. They were very good with an unreasonable customer at dinner one night which was quite impressive. The rooms were OK and the temperature control was poor, but besides that it was pleasant.