Never again
By A Yahoo! Contributor, 2/5/07
The service was awful. The used trays with dirty dishes remain in the corridors for more than 8 hours. The complimentary shuttle to the Galleria Mall was only available on one occasion, and I was told that the driver was deployed to do other work. False Advertising definitely, because when I called to make reservations I was told that the shuttle was definitely available. The service is slow, and the rooms were not comfortable. With only 1 person at the front desk, the wait is interminable. I paid about $130 per night, and the stay was worth $50 per night.