The Good and the Bad
By A Yahoo! Contributor, 5/10/05
The Good - Our room was beautiful, we had an extremely comfortable room and bedding, great marble bathroom with a huge shower and a beautiful view of the ocean in the front and the marina in the back. The front desk was very polite and helpful with money exchanges. The pool waitstaff was extremely curtious, polite and quick. The pools were beautiful and there was plenty of seating. The hotel atmosphere was spacious, open and gorgous, the grounds were emaculate. The pool bathrooms were very clean. The food at the hotel was expensive but good. What I would expect to pay at a four star hotel.
The Bad - Every night until 2:00 am you could hear loud techo/euro music from Club Nikki which is right next to the hotel. I can't believe no one thought of the hotels guest when they built this place and decided playing loud music until 2:00 am was a good idea. We had dinner one night at club Nikki and felt the wait staff took advantage of us and charged us for more than what we ordered. ALL four pools were croweded with children under the age of 7 and it was very loud the entire four days we were there, not to relaxing. The two hot tubs they had were never "hot"
I was EXTREMELY unhappy with the people at the hotels information desk continually badgering us about time share stuff when we went to to get infomration. This was a total turnoff and did not reflect well on the Westin, probably one of the biggest reasons I will not stay at this hotel again.
Other general information - The other reason I will not stay at this hotel again is the minute you walk out of the hotel not five steps and you are badgered by time share men. EVERYTIME we said no, and they still followed us up and down the street. This is not an enjoyable experience. The Marina close to the hotel is the only other place to eat that is close and the people there are outside of the resturant aggressively trying to get you to eat at their restuarant. I found this about annoying as the time share people. The hotel is located pretty far from the town so next time we will stay closer to the downtown area, although I can safely say it will be a while before I go back to Mexico.