Location is the only positive
By A Yahoo! Contributor, 2/18/08
The location works well for easy access to Wrigley Field and the local flavors, however, that is about the only plus to staying here. There are basically two rooms choices: small with no view (there is a window, but it's two feet away from the building next door)or a very noisy room with windows overlooking the street. The rooms with no views will allow you good sleep, but very clausterphobic. The rooms with a street view have a more open feeling, but impossible to sleep in. This was my 4th stay and by far the worst ever. We stayed in a "suite", second floor, street view (room 214) The shop next door plays loud banging music from early in the morning until 7pm; the heat was impossible to regulate; the street noise sounded as if everyone were in our room with us. Immediately after checking in we did request another room but were told they were sold out. Staff was friendly and helpful, except the actual hotel manager. She was less than sympathetic to our concerns. My partner and I both are frequent business travelers and expect two fundamental basics; a clean, comfortable room and a quiet room. Clean and comfortable are borderline at the City Suites and quiet was non-existant this stay. We plan on visiting the city several times this summer for Cubs games and weekend getaways and will not be staying here again. Unfortunately there aren't many options in Wrigleyville, but we will exhaust all there are before ever staying here again. BTW, do not pay through the hotel to access parking gargage. It's a public garage a few blocks away and is cheaper to park there on your own. The hotel charges a higher price for the same spot.