We'll Never Return!!
By A Yahoo! Contributor, 7/9/11
We just returned last week June 11' and I can honestly say it was horrible. It's a love it or hate it resort and I'm sure by reading some of the other reviews many people love it , just not us. We didn't mind having no tv, radio, phones etc, but it was the very unfriendly front desk staff, dirty, out-dated rooms, over priced food and terrible kids program (hardly one at all - my kids were bored out of their brains) that we experienced. Seriously, we've stayed at several resorts all over North America and this has to rate up their as one of the worst ones we've ever stayed at. We joked about this place all week calling it Club Caskanka. It's old, uncomfortable and very unfriendly. Also, the onsite concierge "Eduardo"was a joke. He knew very little about things to do or places to eat and he made you feel bad for taking some of his time up.... it was like he didn't want to be bothered...... Sorry to be so negative, I think we just caught this place on a bad week...... If you stay here, (I hope you don't) be prepared for a very unpleasant experience and unhelpful staff.... Very dated...
It does have a nice beach (they all do on Medano), but the vendors drove me crazy!!! Find another place to stay, you'll be glad you did!!