A GRAND Hotel - will stay there again
This hotel truely deserves the 5 diamonds recognition by AAA. As you walked into the lobby you noticed the grand and elegant foyer. You are greated with fruit drink refreshment as you are checking in. The room has a wonderful view of the pool and ocean, and is very clean. The bed was very confortable.
All of the hotel staff were very friendly and goes out of their way to help you with all your needs - from making dinner reservation, to flight confirmation on your behalf.
Like most high end hotels, the meals from the in-house restaurants are pricey. Average price for breakfast (non-buffet style) for family of 3 will cost you around 400 pesos (roughly around 40 USD) without tips. If you chose a buffet breakfast, you can expext to pay 300 pesos per person Now, dinner is a totally different story, you will need to take out a second mortage if you intend to eat in the hotel every night during your stay.
However, there are a lot of restaurants within walking distance of this hotel (such as, The Rainforrest Cafe; Hard Rock Cafe; Chili, Mexican Steak House, and Argentian Steak House, etc...). Or you can catch a bus to other restaurants that are located in the hotel zone.
Buses run very frequent. However, non of them are air conditioned. you will have to reply on opended windows to cool you off as you ride on buses in Cancun. Imagine ridding in a crowed bus on a hot day without AC. We tried it for one trip, and rented a car for the duration of our stay - money well spent.
Sorry for deviating from the hotel review... the pool of this hotel is to die for. You can rent a cabana for 500 pesosa day (if you want privacy) or a couple of pool loungers for free. These are also available on the beach as well.
After a long day at the pool or at the beach, and you want to burn off some calories from having too many daquiries, you can also use the exercise facility for 10 USD per visit per person. They have the state of the art exercise equipments and while you are working out in this huge exercise room you also have a terrific view of the ocean as well.
Afterward, you can use their steam room, and shower facility. For those who wishes to be pampered, they also offered messages at a rate that I believe to be very reasonalble (75 USD and up for half an hour, depends on the type of messages you wish to select)
For those of you who like to burn up calories, but hate weight lifting and hate sitting on a stationary bike going no where, you can go play tennis in their indoor tennis facility. They have 3 indoor tennis courts for a cost of 20 USD for an hour.
We have stayed in hotels throughout Europe and Asia Pacific Regions while on vacation, we have concluded this hotel is by far the best interm of staff member services, cleanliness, comfortable, friendlyness, and overall appearance and decor. It is just a WONDERFUL place to stay on your vacation.