Nothing great
Although most of the sightseeing spots in Florence are within walking distance of this hotel, it is not located in the nicest part of the city. Generally, I found the closer to the river, the better. Perhaps the hotels are pricier in that area, but I should have done more research.
However, I found the front desk staff to be helpul.
I am confused by the positive ratings on ZsaZsa. I fell into this tourist trap, only to be thoroughly disappointed. I'll spare the details (on second thought, the tomatoes in the calabrese salad were green, the chicken was undercooked, etc.) but check with the hotel staff to see where the locals eat. I can assure you they do not eat at Zsa Zsa.