Royal Palm Resort, Freeport

My girlfriend and I embarked on an unlikely adventure this past Christmas. She just so happened to win a cruise and three nights accommodation at the Royal Palm from a very unlikely source, a Dairy Queen. We were not sure what to expect, but we were not expecting much. When we got there, they knew our names and had everything clean and ready for us. Our rooms were surprisingly spacious, and the bed was very comfortable. The staff was ever so helpful and kind. They pointed us to some really nice local food spots and really helped us get started on enjoying the local culture. This is not a place for glitz and glamour, but instead it has just the basics and even a nice pool, restaurant, and gift shop. Close by there is a nice little market adjacent to a delicious local restaurant which is also next door to a really fun bar called "Hot Shots". Further down the road there is a grocery store, produce market, and your pick of "Beverage Depot's", which are liquor stores. While your in Freeport don't be shy, try some of the local foods, beers, and liquor, they are absolutely delicious. The hotel has a "shuttle" that will take you to Xanado beach for free, and let me tell you, that beach is beautiful!! If you get a chance to go to Freeport, don't short change yourself, get out there on your feet, walk around, and meet the locals because I swear we didn't meet one person who wasn't nice. PS- The best/cheapest form of transportation are the buses. If you are interested in nightlife Port Lacaya is for you and is easily accessed from Freeport by bus but late at night you’ll need a taxi to get back, and that will not be cheap. Have fun and tell everyone hey for us!!

My fiance and I loved it and we can't wait to return. Everyone was so nice and the room was clean. Shopping was close by and transportation also. I only had one complaint and that was the pool wasn't as clean as I thought it should be. We hope to stay at Royal Palms again. It was quiet and peaceful a place to really get a way from home at. The rooms are so reasonable and accomodating.

I very much enjoyed our stay here in August.. The staff was super and the accomadations were wonderful! They have complimentary shuttle service to a beautiful beach.. The location is close to shopping bazaar and plenty of places to eat...

To refer to this motel as a resort, is in the very least, highly questionable. The nicest spot in the resort is the lobby, which was nicely set up and clean. The room I was assigned �13� was livable, but had a few issues that I hope you are up to resolving before the next �guest� is saddled with the same. The staff at the motel was ill equipped to handle any requests. Beach towels and coffee filters seem to be a security engaging operation, both were hard to come by, and the coffee machine in the room must be for �show� as there were no filters furnished after many requests for same (most other resorts provide decaf and regular coffee with non dairy creamers and sugar for the guests, however, not the Royal Palms resort). Beach towels were furnished after signing for them. The daily beach shuttle was over 40 minutes late one day due to the driver�s mother passing away (excellent planning). People die every day, and I feel for the regular driver for his loss, yet, most resorts would handle this seamlessly to their clients� not the Royal Palms� their clients get to know all of the shortcomings of the �resort�. The bath facilities were Spartan at best; hot water for the morning shower was short in duration (less than 5 minutes). The lighting above the bathroom mirror fell off the wall the last day we were in the room, not to mention that one of the three bulbs was burnt out from the get go, and there was a towel bar that was installed mid visit. The outdoor �bar� was not stocked nor staffed, there was simply a radio turned on to create the �ambience� of a resort. I used the ice machine one evening and was nearly strangled by a length of white coaxial cable that was left dangling from the gutters outside (I had re looped the cable and tucked it into the downspout of the gutter to stop the next poor slob from getting hooked by same). There was a bar in the restaurant, yet if you did not order your drink prior to the 3:00 PM close time� you�d be out of luck. The store for the resort was stocked as though we were in a �pre fall of the Soviet empire� shortage, shelves were bare and the clerk that maintained the �store� most likely was paid more daily than the entire value of the stock on hand. The resort restaurant, I believe was called the �Red Snapper�, seemed to be more available to the locals as a lunch counter than to support the guests of the �resort�. There were eight plant hangers mounted on the interior walls of the restaurant, on which two plants were hung, the remainder had ribbons from some earlier party left hanging from them, and some had nothing at all (real classy I�ll say). There were audio cables strung on the moldings, yet they were draped and loose throughout, with no speakers attached anywhere. There was a TV with a large loop of coaxial cable at the rear of the restaurant that was never turned on, and was sitting amid a grouping of poorly painted chairs. We went to the restaurant one afternoon for a cup of coffee and were denied, it seemed as though the people operating the restaurant were more enthused to tell you what you could not get, than to help the resort clientele with anything they�d like. Meanwhile, our money which we would have gladly parted with for the coffee would have more than paid for the entire pot of coffee should the �chef� decided what was best for the customer rather than what was easy for she. The pool was a daily mess of insects and other floating debris, I had pointed out to one of the maintenance men that the pool filter system was designed to self skim, had the resort increased the water level to get the side skimmers to work properly� the maintenance man stated he would discuss with the management�