No such thing as customer service
The hotel was OK,, the rooms are furnished a bit more than your basic hotel. However there is NO hot tub as stated, the pool is out doors and the business center in non existent.
There was no area information in the rooms and asking the desk help was like talking to a brick wall. They could not even tell us where to find a dry cleaner.
They did have waschers and dryers a a 1.00 a machine, but no bill changer and the front desk would only give you 2.00 in quarters, quite usleless!
I heard they are in the midst of being bought out, but nothing about the service there would make me want to stay again. I could go to a basic hotel, pay half price and then I would not expect any help from the front desk.