St Regis Resort... if you want to call it that
By A Yahoo! Contributor, 8/22/11
Wow, I'm not even sure where to start. This was the first year that our family had gone anywhere else other than OBX and I don't see us going back. The beach itself wasn't bad. It wasn't very crowded and was pretty clean which is far more than I can say for the the "resort". The first night that we got there there as we were carrying all our groceries up to the room we saw not one but two cockroaches in the elevator which were gross enough for us but scared our daughter half to death since were were in the elevator and couldn't get out as the things were crawling towards her. Me being an optimist thought that maybe just maybe they were some kind of beach bug or something and since it was an outside elevator maybe it would be an isolated incident. Our condo was disgusting. There was a black path on the cream carpet where it looked as if it had never been cleaned, there were hairs all over the floors in the restroom, the windows and kitchen didn't look as if they had been touched by the cleaning crew. We never walked around without our shoes one, never sat on the floor unless it was on a towel and never got out of the shower without laying down our own make sift rugs! The room had an odor that smelled like curry and was so bad that we had to buy an air freshener and febreeze to get through the week. So around day 2 as my husband was getting up early to go fishing he found our 3rd cockroach for the week THIS one was right above our daughters bed. I was so disgusted I couldn't go back to sleep so I waited for the rental office to open up and after about an hour of waiting for someone to call me back I had to call again, once I finally talked to someone they told me that switching complexes was not an option. She acted like I was crazy when I asked ...she offered me two things to "run me down some OTC bug spray" or have the HOA send a professional to spray. I picked that one to see that an hour later one of their employees show up with some hot shot crap that you would buy at Lowes and she barely acted like she understood what I was telling her much less what she was doing with the spray. So I spend an entire day putting away all our food then cleaning all the counters and hard surfaces where we would be once she left. We felt our skin crawling the entire time we were there. I WOULD NOT RECOMMEND this to ANYONE! The place is run down and not worth the money. Take my word for it people, do not let this be you on vacation go somewhere cleaner and where the staff cares about the customers who keep them in buisness!