Disappointed in our third stay
By A Yahoo! Contributor, 05/11/07
When we arrived at check -in the cleaning staff were still vacuming and moving furniture around in the reception area. The individual that I made arrangements with over the phone neglected to tell me that the "special level room" for my elderly mother was right next to the kitchen, dining, and reception area and required her to walk up the front stairs. Our TV which we had specifically requested was barely functional (only brought in CABLE stations on upper channels. The reading light next to my bed did not work. We were promised that maintenance would repair both but it was never done. The late afternoon wine and cheese was spoiled by an extremely aggressive and noisy group of co-travelers who dominated the public rooms and drank most of the "free wine", as they put it. At breakfast the same group did not allow any other guests a moment's peace....unusual at a B&B...nothing was said by managment. This was a Mother's Day treat for my handicapped mother, and while she enjoyed herself, we were all disappointed in our choice of this establishment.
