Amenities Lacking
By LakesideTraveler, 10/09/09
The lobby was sparse in décor, clearly attempting minimalism. It felt more L.A. than beach, I’d say. The wait at reception was entirely unacceptable for a 4-star resort. The room was clean and spacious; however, there was no refrigerator. Again, an amenity that a 4-star hotel should have. There was Fuji water for $6.00 a bottle in the room, but it was not cold. To get it cold you have to add ice from the ice machine made with regular water. Defeats the purpose of the bottled water. But the biggest problem is the internet service. First, you purchase internet service at the obscene price of $12.95 per night, on top of the regular, very expensive room price, and the $28 for parking. For $12.95 per day for wireless service you would expect the service to work throughout the property. But wait, no, it does not work in the conference rooms. Never mind that the conference e rooms are in the SAME building. You see, the conference rooms have their own wireless service and to use that service is an additional $300 (no that is not an extra zero, I meant THREE HUNDRED) per day. So tough patooties if you want to access your office email during your conference. You had better have a Blackberry besides your laptop. And, no, it is not my laptop. I am running Windows Vista on a Gateway FX with Inter Core 2 Dou CPU 2.53GHz processor with an Intel Wireless WiFi Link 500 (base score 5.4). And, though I don’t know exactly what that means, my computer guru at work tells me I have a real workhorse and I do know it works like one. Bottom-line, it wasn’t just my computer having this problem and, frankly, at $12.95 per night for computer wireless service, it should work throughout the property. Unlike the reviewer who said they would stay for the staff, I have to disagree. The staff was acceptable, but not enough to make the price and the inconvenience worth it.
