Beachwalk Hotel and Condo, Hilton Head Island

I knew thanks to some of the other reviews that it was a few minutes walk to the beach, but it really was not bad at all - five or ten minutes, max. The location is within walking distance to a lot or restaurants, shops, and even a grocery store. The staff was super friendly and helpful. Oh, and they do serve a pretty good free breakfast: waffles, bagels, yogurt, cereal, juice, milk.

I will never come to this hotel again!!! I had prepaid for two rooms when I bid for a hotel via Priceline and this was what I got. When I checked in, Mark, the front desk personnel, stated that he can only find one room under my name. He would not accept my itinerary, confirmation #s, etc. and said that he can only go by what is in the system under my last name. What is the use of a confirmation number? Instead of being proactive in resolving this issue, I had to use my cellphone minutes to call Priceline. After all the transferring and holds, they called up the hotel and spoke with Mark directly and even faxed him a printout of my prepaid itinerary. There was no apologies and all he can do was shrugged and said, "I can't tell you who did it, but all I can say was that we screwed up". What happened was that when I called to confirm 1 month ahead of time, the front desk lady that handled my call the evening of 04/29/10 accidentally deleted one of my rooms. There was no compensation for the hassle and the general manager, Steve, was not on location. 4 hours later when it was time to check in, none of our rooms were ready. When we finally got a room, our tiolet was flooded and we kept on having to use the lobby's restroom. The whole experience was just horrible and if it wasn't for my family's calmness, my trip would had been ruined from the start. P.S. The so called "free shuttle" that takes you from the hotel to the beach just happened to be out of batteries while we were there. Coincidence? I don't think so.

It was a nice place for the money, and in a good location. However, we had reserved a two bedroom suite which was misleading. It was actually one bedroom with two beds and a second room with a pull-out sofa, table/chairs, kitchenette and bathroom. I would call that a one bedroom suite, not a two bedroom suite. It worked out anyway, and as I said it was worth the money. We did have to request sheets for the second bed ... there was only one fitted sheet on the bed.

hotel was nice, all though the room and bathroom was extremly crowded, great for 2 people though. Very close to the beach, bike rental, and shopping. Breakfast buffet was wonderful.

We arrived early and the hotel didn't have any problems with us checking in because it was off season. The hotel was very clean and had a great breakfast. We were in the room for about an hour and the staff called and checked to see if everything was ok and to see if we needed anything. The beach was a ten minute walk from the hotel. We will stay here again if we return.