Quality Suites Universal South, Orlando

we stay here every year, twice in 2010. it is in a great location, close to everything yet far enough away from the hustle to be peaceful. not sure why so many complain about this hotel. nowhere does it say this a 5 star hotel. the rooms are very roomy, not once have we ever had a problem with it being cleaned. the breakfast has always been good, although some are right, it is crowded at times, first thing is not so bad though. the pool area is fantastic, beautiful landscaping!!! of course its not the ritz, if you want the ritz then go pay 600-1200 bucks a night for the ritz. this is a good quality hotel, we will continue to stay here....i mean the most i have ever paid for a room here is 60 bucks a night and i've paid as little as 38 bucks a night. would definitely recommend to others. MORE than worth the money!! always have a great time!!!

Where to start- Big Bugs on the walls, Airconditioner did not work, had to be replaced. Hotel reported that transportation was free for the parks but, they didnt say only to 3 parks in the area and the return time was 6:30pm and the parks all stay open till 9:00 or 10:00pm we pay alot for the park tickets so we opted to drive ourselves and that was an extra expense. Went to a park at 9:00am and closed our Hotel door tight and returned at 11:00pm and found our door open-The maid was there because the beds were made and towels were in bathroom, complained to the front desk and was told only Sorry will tell the supervisor. The Bathroom curtain was ripped and the toliet paper dispenser came out of the wall when paper was pulled and the mirror cracked. The maid didnt vacuum the floor every day either. They didnt fill the vending machines the whole 6 days we were there. They were having the trees trimmed right outside our room and the road was blocked off so we had to park our car on the other side of the hotel and walk to our room, when I complained to the front desk, clerk she said they will be there the rest of the week and there was nothing they could do. Plus for 2 days they were chipping the trees into a machine that was really loud and was working past 10:00pm right outside out room. The breakfast was ok if you liked to wait for it-very crowded and tables were nasty. Pool was nice in the day but after 8.00pm after the parks the pool was very dirty. I will never stay here again and I will tell everyone I know about my experience and tell them not to waste their time and money there.

Wow!! this place is old, old, old. Outside entrances to the rooms. Cracked sidewalks. Hold your nose in the elevator, because it is so moldy and stank!! The pool was OK. This hotel has been around forever and needs to be cleaned up with bleach. If you like spider webs---this is for you. It is in a hospital/doctor office facility. Nothing is nearby. It is ez to get to off of I-4. How about that free breakfast??? There is table seating for about 20-30 people. On Monday morning, there were about 200 people trying to grab a piece of bacon. Waffle irons were beeping, cereal was spilled everywhere, milk spilled on counters. THE FOOD WAS FILTHY!! This hotel is NOT prepared to feed its guests. We left out of disgust!! Kids running up and down the sidewalks outside of your room at 2am--screaming out to each other. THIS HOTEL REMINDED ME OF A THIRD WORLD COUNTRY--YOU HAVE BEEN WARNED. The other reviews that say this is a perfect hotel---they are not being truthful! Vacation time is precious and few. Don't waste it here!! This is a dump. Take the Comfort Inn Suite Sign down!! It is a disgrace. This hotel has a cheap price, and you get what you pay for. NEVER NEVER EVER AGAIN-----RUN FROM THIS PLACE!! June 30, 2010 Hundreds of kids everywhere!!

I was really afraid after a read some reviews. Nevertheless, I know that not every experience is the same. We got there 2 hours before the check in time and surprisingly the room was ready. At 2 PM we were already settle down and enjoying the wonderful pool and a Piña Colada. Our fridge was not working and it took only 15 minutes to get a new one. The staff we ran into in the hall ways, front desk, the little store, and the bar at the swimming pool was always smiling and ready to help. The maintenance guy that changed the fridge for us was very nice and helped us very quickly. The room was clean, modern, spacious, and taken care of. They changed the dirty towels and sheets the first morning. Breakfast was really nice. The environment of the hotel and around the pool was really cozy and nice.The place is well located. It's 3 miles away from Universal and you can find restaurants and a Walmart Super center 1 minute away. Definitely I would come back there and I suggest you to select this hotel. I am a frequent traveler and I have stayed in other hotel chains and I can tell you that I really enjoyed my staying in this hotel.

Checked in on Friday. No toilet paper in the bathroom. Called front desk. Went to dinner. Came back, no paper. Called front desk, waited 30 minutes, went down to front desk to get it myself. Went to the park on Saturday, came back at night. Room not cleaned. Complained to front desk. Got the standard reply - Sorry about it, no one to clean the rooms at night. Asked for fresh towels. Got none. Checked out on Sunday, complained to the girl at front desk about the bad experience and the girl's response was that she will take up the matter with senior management. (Bull crap - In other words 'Get lost. I don't want to hear about your complaints.') I have stayed in other hotels from the same group of hotels (Choice Hotels) in Orlando itself. They offer better service for the same price. Stay way.

This place is dirty, needs updating big time. All rooms are exterior, no inside hallways and very loud. Our first room had cracks in the tub. The staff caulked the cracks and upon reuturning to the room the fumes were overbearing. We changed rooms and the air conditioner would not work. We called the front desk and they advised it would be fixed when we returned. Upon returning the air still did not work. Spoke to the staff at front desk, was told nothing they could do. I asked for a fan was told they did not have any and sorry. The breakfast is ok. Get there early to eat, by 7:00 am. or you will be standing in a small room with about 200 of your closet friends just trying to get close enough to get some food. There are only about 20 seats in the dining area, it is not woth the trouble. The pool was nice, I would not go back!!! Don't do it.

Easy access to interstate, decent distance to theme parks. Nice location in medical park. It's not a 5 star motel, but it is a decent 3 star that I paid less than $65 a night for a family of 5 (the Disney motels don't want any more than a family of 4). Nice pool area, Super WalMart just down the road. Not many eating places nearby, had to drive over to the International Drive area to find more eating places-couple miles. We felt safe there. Free breakfast sometimes overwelmed with people on weekends. We watched the space shuttle take off from the east balcony-cool.

Upon staying for a week in this hotel various things happened. Are room was locked during every incident and the only people that had acess were the maids. Are room was non-smoking and after coming back from a long day, our room reeked of some. Drinks we had purchased had been drank and left in the same place. Our suitcases had been went through various times with things taken out and left scattered through out the rooms. Upon ariving we waiting an hour for our room even though we were actually 3 hours late to check in.

My family stayed at this Comfort Inn while on vacation this year. We felt with all of the expenses that we incurred at attractions in Orlando, that the hotel was a value to stay at. We didn't spend much time in our room. However, our room needed to be refurbished and brightened up with some fresh paint and new carpeting. If you appreciate an updated clean room this is NOT the hotel for you. Be prepared for the $2.50 per day tax that they add on to your bill. We were not aware of this and were extremely dissatisfied with it. The pool area was clean and we enjoyed the smoothies and drinks at the tiki bar. A Wal-Mart is down the road and we suggest that you purchase food articles and fill the refrigerator that is in the room. A rental car is needed to get to and from the area's attractions.

This place was awesome! I would recommend it to anyone, if you want luxury then it's not for you, but it is very nice if you don't want the Ritz. The pool is the best part, with a great hot tub and a great environment with a pool bar which has food and drinks! You'd want to rent a car if you want to go anywhere, that's the only downfall. The rooms were great, big and very clean. They charge you a resort fee of $3.00 a day or so, so don't forget that in your budget, because we didn't know about it until the end. If you have kids, they'd love it too! But if you're just with someone special it can be very romantic! Ask to stay near the pool and have a pool view, it's the best option. Staff is very friendly!