The Westin San Diego, San Diego

400 W Broadway, San Diego, CA 92101
 
 
 
 
 
Average User Rating (23)
$229 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
ted in the heart of downtown San Diego, this hotel is about 15 minutes from the San Diego International Airport. With views of the San Diego Bay, Pacific Ocean, Mexico and Balboa Park, you may be reluctant to leave... More »
ted in the heart of downtown San Diego, this hotel is about 15 minutes from the San Diego International Airport. With views of the San Diego Bay, Pacific Ocean, Mexico and Balboa Park, you may be reluctant to leave The Westin San Diego Hotel. The San Diego Zoo, SeaWorld®, Old Town, and miles of pristine beaches are all close by. Within walking distance of the hotel are the Horton Plaza and Seaport Village.The Westin San Diego's services include a pool, spa and exercise facility, laundry and valet service, and business center. The Side Bar Lounge, the Grill, and the Side Bar Atrium are available for your drinking and dining pleasure and room service is also available.All 436 guest rooms offer a coffeemaker and complimentary coffee, alarm clock/radio, hairdryer, iron and ironing board, large work area, dataport, real hangers, shower massage, color TV with cable channels and in-room movies, three phones, and Golden Door Spa amenities.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Television (Cable/Satellite), Non-Smoking Rooms, Daily Maid Service, In Room Broadband Internet Access, Coffee Maker, Whirlpool... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Television (Cable/Satellite), Non-Smoking Rooms, Daily Maid Service, In Room Broadband Internet Access, Coffee Maker, Whirlpool, Telephone (Voicemail), Mini-Bar
Hotel Details:
  • 436 Rooms / 25 Floors
  • Built in 1991
  • Babysitting or Child Care
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Pets Allowed
  • Common Area High speed Access
  • Complementary Transportation
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Computer Use Available
  • Childrens Programs
  • Administrative Services
  • Concierge Services
  • Uniformed Security on Site
  • Common/Public Areas Accessible to Wheelchairs
  • Business Center
  • Currency Exchange
  • Pet Fee Ind
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Fax (For Guests)
  • Complementary Coffee
  • Gift Shop
  • ATM/Bank
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Pool (Outdoor)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
9 reviews for The Westin San Diego, San Diego
Pleasant stay
By A Yahoo! Contributor, 11/12/09
My husband and I stayed at the Westin San Diego for a getaway weekend. Yes, you do have to pay for parking, it is in downtown and more of a business hotel, but the room and bathroom were clean, the valets and concierge were helpful. We didn't eat the buffet breakfast, but had coffee and pastry at the Aroma cafe - that was plenty. It was easy to get our car in and out. Maybe this isn't a hotel for families with young kids, but it worked for us!
 
 
 
 
 
NEVER AGAIN!
By A Yahoo! Contributor, 05/13/09
We did not enjoy our stay at the Westin Horton. The bathroom was dirty around the floorboards, the paper cups had obviously been previously used, and the coffee creamers had expired. But the worse thing was the Valet Parking. We had not been told it would cost $32, though the staff insisted we had been. Then my personal care attendant told the Valet NOT to take his keys as he needed them to operate the wheelchair lift to get me out of the van when he returned from checking us in. The man took the keys anyway, as it was "policy" not to leave them in the ignition. Next morning -- despite that "policy" -- the Valet put the keys in the ignition, the door blew shut, and they were locked in the van with no way for Mark to get in, much less work the lift to get me in. To add insult to injury, the Valet asked Mark who HE wanted to call to fix the problem! We couldn't get on our way for about an hour. Although the cups and creamers were replaced, the $32 was returned, and apologies were offered, it didn't salvage our trip or make us any more inclined to ever stay there again. The only bright spots were the big screen TV, although it offered few channels of interest, and the wonderful Porter who brought our luggage in and took it out. His service was really outstanding. Well worth the tips he and he alone received!
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
will not go back
By Richard, 01/06/09
This was a very nice hotel. The room was very nice and the hotel was located close to all of the local attractions. I probably should have done a little more homework though. I discovred to late that it cost $24.00 a night to park in the hotel parking garage (stayed 2 nights). I also had breakfast at the hotel resturant with my 2 kids. It cost $50.00 for a very small meal. If you are on a budget, you will probably want to stay some place else.
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
super awesome room and location
By A Yahoo! Contributor, 01/01/09
i luved my stay my room was so nice. i was close to everything, pier,mall and gaslamp. its well worth the money.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Great central location/will return!
By Val, 11/13/08
We were there as a vacation/business trip. It was within walking distance to the Gaslamp and Horton Plaza and the piers! The room was large and very clean. Yes, the bathroom floor was slippery! The bed was very, very comfortable. We stayed on the 12th floor with a bay view... we could see the cruise ships come in and out, very nice. Free shuttle to and from airport was great! We checked in early and when we checked out, we were able to check our luggage at the front desk and reserve the shuttle for our trip to the airport. My husband had a conference until 6 p.m. and our flight was at 10 p.m. so it was nice not to not have to worry about luggage and transportation. Staff was very friendly. Needs frig! Housekeeping was sometimes not until after 5p.m. Which was okay. We didn't eat at hotel, well we did go to the coffee shop. Use public transportion! It is great in this very cool, city Less than 3 bucks to the zoo!Also, Sushi Deli is fantastic. We ate there twice! RA Sushi is just okay.. hotel recommends it.... Go to Old Town for Mexican! I do think that other hotels in the area are more 4 star worthy... just the lobbies alone! The pool and hot tub are outside on the 3rd floor and my husband swam every morning. It is a lap pool not a fancy pool but great for swimming. We got a pretty good deal at this place. If you are looking for comfort, convience, and relaxation, this hotel is pretty nice.
 
 
 
 
 
3 of 4 Yahoo! Users found this review helpful
Poor customer service
By chloe, 10/18/08
I am a frequent business traveler. I stayed at The Westin San Diego during a business trip few weeks ago. Instead of charging the card I presented when checking in, they charged my another card on Starwood file without my authorization. My calls and inqueries were never returned. The room also has a mildew smell, ugh. I will never return.
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
Buffet` experience.
By A Yahoo! Contributor, 10/16/08
Unbelievable! I invited my guest (6) to a brunch Oct. 14, 2008. I have always made it a policy to eat at a well known Hotel's. A few dollars more, but it has always been worth it. After bragging about going to a nice place to eat, I was appalled! We asked for a spanish omelet,we also asked for salsa to go with our omelet, we were given a Heize pre-package sealed container of salsa. Something one can buy at a near by grocery store. We were charged $18.00 per person, plus service charge, and we get a "pre-package salsa". Very, very disappointed. Fresh fruit was excellant If you wish to respond I will be happy to hear from you. Lucille Sutera, @lusutera@cox.net, 619 583 0210
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
Really Bad
By Tom, 09/23/08
Stay a night. Water, Refri. must be paid to use . Extra 50 bucks is charged after we leave hotel and they not give reason. bath room floor is very slippy. Be careful when you try to use it
 
 
 
 
 
1 of 3 Yahoo! Users found this review helpful
Simply Great
By A Yahoo! Contributor, 08/27/07
NOTE: This review is for the Westin that is located on 400 Broadway, there is another Westing on the same street. Our stay at The Westin San Diego was fantastic. The location, the service, the room, the view, the amenities - all PERFECT. It has a great pool with a great jacuzi next to it. A very nice work out room - Free. If you have never been in San Diego, this is a perfect place to stay. We were in the 21st floor and room overlooked the downtown and the ocean. I could only make 2 seggestions to the Westin to make the stay even more perfect. 1) The rooms need refregirator 2) The valet parking of $27 a day is too expensive. You can park on your own but it's limited acces - everytime you enter it's $22. TIP: Park in the parking stracture accross the Westin enterence on Columbia street and you'll save a lot. You won't go wrong with this Westin. Good luck.
 
 
 
 
 
12 of 12 Yahoo! Users found this review helpful
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