Stay away during Pageant time
By A Yahoo! Contributor, 10/26/07
I liked the place but elevator service was absolutely terrible even though the elevators were "controlled". We waited almost 45 minutes for one elevator ride! The stairs wasn't an option since my mother is disabled! Find out the events or activities in advance because if something BIG is going on, the elevators are not very dependable! Otherwise, the service was ok despite my room service tray sitting outside my room door for a day and a half!