El Prado Inn, Santurce

This is a wonderful place to stay. The staff is very freindly and helpful and the room was awesome! I will stay there when I return.

I stayed at the El Prado Inn on June 21, 2004. I enjoyed the light breakfast in the morning. I did not like the dirt on the walls and floor in the bathroom and on the outdoor furniture. I left my personal pillow on the bed with a light blanket stuffed inside the pillow case. I realized I had left it on the bed on my way to the airport. It was too late to go back so I called and e-mailed the El Prado at least five times to arrange to get back my personal items after I arrived at home in Oregon. I was consistantly put off with "we'll look and contact you." The contact never happended and I never got my things back. I feel angry about this. It was my fault to leave my stuff there but I was ready to pay to have it shipped to me in Oregon and was denied the opportunity. I feel ripped off by the El Prado.