Ocean Sands Resort, Virginia Beach

The hotel and staff were great. We were pleasantly greeted by the desk workers every time we came into the hotel. Even the hotel cleaning guy was extremely friendly and always offered a smile and hello. The description on their website does not do it justice! I didn't expect much going in and was pleasantly surprised when I got to my room. There is a small kitchen area with everything you need. This was a huge plus! my husband and I were able to save some money ( and weight gain ) by making some of our meals there (target and other grocery stores all less than 10 mins from the hotel). The bathroom was SUPER CLEAN, which is always a pet peeve of mine when staying at hotels. As for the reason I did not give it a 5 star rating is because our room got double booked. A few days in we were sitting watching tv and another couple strolled in surprised to find us there. We were immediately issued new keys, but what would have happened if we weren't there when they came in? We could have had personal belongings stolen due to the hotel error. Also, we were in room 209 -directly above the bar which played loud music until after midnight. All in all everything was great though. We are already planning to go back. Next time we will def request to not be in room 207, 208, or 209, lol.

Our room was clean and just lovely. We did miss having a balcony but the view of the ocean from the floor to ceiling window was excellant! We found the staff to be very helpful and extremely friendly. The hotel is centrally located, we only used our car twice all week. The pool area is in need of an update, but all in all we really enjoyed our stay there and would definatly return.

this was one of the best hotels I been to. I come here every year. the enployees are nice. IT'S JUST GREAT.

This is not a resort at all. I have stayed in the Motel 8 with better living arrangements than this place. You have to order towels and trash pick up 24 hours in advance and had to wait up until 3pm the next day to receive, the furniture is old and worn out. The place was hot with only one airconditioner in the bed room the rest of the linving area is hot and uncomfortable. They ran out of fans to supply to us. There was a water leak in the hallway on the 6th floor the ceiling was falling down. The bathroom tub had what looked like a blood stain in it bleach didn't remove it we went next door to my relatives unit to shower. The owners of this place should be ashamed. My advice to you is to stay away from this place find a Motel 8 they have a balcony and towels when ever you need them. The only plus was the staff was very friendly.

worst place i ever stayed!!!! what a let down. I came to the beach to enjoy the beach - no balconies. Very outdated place..... needs remodeling bad!!!

Heard a lot of bad press, but this place impressed me. Location is prime, people were nice, and rooms were clean. Kitchen was very usable (the fridge was big enough to store all my groceries for the week!) and view out of the bedroom was awesome--up high enough to see a lot of activity on the ocean. Pool as nice to have (same floor as our room) and let us relax even though it rained a couple of days. Would've like to have wireless internet in the room, but I'll come back if we vacation in VA Beach again! Thanks!

Had a great time!Room is really nice would recommend to a couple or two couples!the only con was you have no room service and you have to pick up certain items such as linens and towels..

My father owns a time share at this place. My husband, daughter and I recently stayed there. Where to begin... this is the only place on the entire beach that does not have a balcony. That sucked! The units were so small I literally felt like I couldnt move, like the walls were closing in on me. The dishes in the room were dirty when we got there. The pool left alot to be desired. Windows were boarded up in there, carpets were nasty, it was ridiculous. You can only park one care in the parking garage. I witnessed several staff members parking in the garage while owners had to park two blocks away. The elavators are a ticking time bomb. The take 10 minutes or more to use because the staff are forever tying them up, and when you do get one you pray that its going to get you to your floor. They claimed to be short staffed one day causing us not to get our clean towels until later that afternoon, and the following day the pool opened late because an employee was coming in late. There is no beach access from the beach side of the building, you have to go around the building to get to the ocean. The furniture is extremely old, stained and outdated. Overall, I would not recommend buying into this or even staying there. They should be giving membership away. And one last warning.. dont go down stairs to the restaurant. The food is overpriced and the liquor is watered down.

After paying for this for a year and paying high maintanance fees and renovation fees; we were sadly dissappointed. The units are outdated and very small. There are no balconys to enjoy the ocean scents and view. Being a smoker, we were forced to go outside the motel to smoke. If we had known this in advance we certainly would not have purchased. Only one parking space per room, all other vehicles must go over a block away to park. The elevators are a long wait; most of the time we were waiting while the staff utilized the elevators, over 10 minutes to get to our room. This was supposed to be a vacation and it turned out to be alot of work, little enjoyment. I couldn't believe that we had the only hotel on the water without balconys, what a crock. The lobby is beautiful, very misleading considering the rest of the hotel is worn out, displeaseling to the eye and very outdated. Needless to say this will be our first and last visit. Our money went to rentovating the exterior first, no ones stays outside the interior should have been first so owners could enjoy their stay.

You get what you payed for, being an owner of a Dockmaster Unit,(bedroom, 2 baths) we have no problems with this place. Yes the place needs an overhaul with the decor and beds, they seem to be stuck in the 70's. According to the owners letter we get, that will be taken care of in the next 2 years. So if your stuck in a cabin boy I feel sorry for you. Stayed for 2 weeks over the Memorial Day holiday, had a great time, some people just don't know how to handle things I guess. We had now bug problems and the staff was terrific, asked for extra towels and got them in a timely manner. Maintenance dept was right there when I needed a ceiling fan replaced. Saw where some people complain about no place to hang beach towels as there are no balconies, Duh hang them on the shower bar, I mean come on people. Only complaint I have is with the cafe on the first floor, the owners of this place do not seem to care about it as they have other eateries on the ocean front. The hotel has nothing to do with the place. It could be so much better, the staff were fine, it's the outragous prices they charge, you can go 1 block from the place and find the same thing for $1-$2 cheeper. They need to re-think what they are trying to do there. You need some help give me a call. We will be back