Extended Stay Deluxe Sugar Land, Sugar Land

Stayed two nights in a queen bed suite with a pull-out sleeper bed. We picked this hotel because the cost was lower than other hotels in the area that also had kitchenettes (we paid $79/night plus tax, while other motels in the area ranged from $69 - $149). The entire hotel is really tired - dirty hall and stairway carpets, missing finishing hardware in the room (part of the sink faucet cover was gone, the TV remote was missing the battery cover, etc.). Yes, these sound minor, but they were just emblematic of the general state of the property - it's tired, and really needs a remodel. Our room had chips in the counter, the furniture was scratched, there were stains in a lot of places. We were not impressed at all. Even the room across the hall from us had obvious problems - their main room door would not close completely (you tug on it from outside, and the latch would not engage). The walls were not paper-thin, but we could hear the people walking around above us, and when they used their shower, it sounded like we were using ours from all of the running water noise that transmitted into our room. The staff was reasonably nice, but didn't go out of their way to help. We didn't have any linens for the pull-out sofa bed. After a call to the front desk, they were able to produce some - and told us to come to the front desk to pick them up. Well, you get what you pay for. Maybe the $129+ hotels would bring them to your room to correct their mistake. Surprisingly, the outside noise was not loud at all (since you have two highways on either side) and a frequently used railroad just on the other side of one highway. Unless you are an extremely light sleeper, the outside noise won't bother you at all. Get a room on the 3rd floor if you want the quietest stay. The pool is outside, and pretty small - you won't be doing laps in it. It can't be more than 10' x 25', and is only 4'6" deep at the deepest part. The hotel does have free internet access - but if you need to print anything (like your airline boarding passes) it is VERY inconvenient. They only have a web-based printing service, where you have to upload your document to a website, then get a document number, and then go to the printed and enter the number so it will print your file. Ugh. The breakfast is minimal - a couple dozen bruised red apples, some individually packaged bagels and muffins, a make-it-yourself waffle (in the shape of the state of Texas - how cute), toast, orange juice, and coffee. Would I stay there again? Only if every other place with a kitchenette was $50 more per night. Otherwise, I'll pony up the extra cash and stay somewhere nicer next time.

Recently our family required two rooms for 12 days while waiting to move from one house to another. The staff was very helpful and personable during our stay. The manager couldln't have been better and Monique was terrific. She was off duty when we checked out but told us goodbye over the phone. The breakfast they serve is very nice also. If you have need of an extended stay, this is a good place. Linda

i travel alot but recently i went to sugar land to vist my family i stayed at amerihost and got excellent service and front desk clerk was very friendly and sincer. The manager was very kind and very helpful. Our reservation didn't go through by expedia but they worked with us and gave us a big and better room for the nights we stayed. Guys if u need a room or a place to stay amerihost is the great spot for a nice stay with friendly service.The only problem we had was a confusion about the signs because they are going through renovation.

Noise: If you are a light sleeper, then this is not the place for you since there is a railroad track close enough that I could hear the train passing by at 3am. Room: The first 2 rooms that I tried had problems such as a non working TV and a foul smell. The 3rd room was good enough. Convenience: There is no walking distance restaurant or store and breakfast is not included with the room. Security: The one thing that I liked was the building security since you need a room card to get into the building

This hotel looks nice from the outside but don't be fooled. It is more like an apartment building. They cater to people who stay for weeks or months at a time. Although they have a kitchen with a coffee pot there was NO coffee in the room and no coffee provided in the hotel lobby in the morning. What could it possibly cost to brew some coffee in the mornings?? There was not even an ink pen in the room to take notes from a phone call. If you are looking for a low end room with a warm bed and a kitchen then this is the place but if you are a business traveler looking for some comfort at the end of a long day then I would suggest that you keep driving!