Anaheim Marriott Suites, Garden Grove

We loved the fact that the kids were able to run around the huge suite...bedrooms and main living areas were separated by a door. There was easy access to the bathroom from both rooms and there were two TV's! The only downside I could find was that the furniture was slightly dated...other than that we enjoyed our two nights at the Marriott Suites.

When arriving at the hotel we were sent to room 1130. I immediately called the front desk. There was only 1 full bed, and a couch pull out. We had paid for 2 full beds & a couch pull out. I was told by the night clerk the hotel was full and they could move us the next day.We had to sleep 3 in a bed! Our room was paid for in full on 12/14/09. Marriott had sold our room to someone else. The next day, we were told that our belongings would be moved into the new room while we went to Disneyland. We arrived back to find we had been moved to the correct room,but no belongings. I called the front desk. They wouldn't answer the phone. I went to the front desk. I was told to go the old room"918" and wait for a porter. I told the clerk we had not been in room "918", we were in "1130" the night before. She argued with me. I demanded a porter be sent to room "1130" for our things. Finally the porter showed up with our belongings at 2:15 a.m.! The next morning we noticed we were missing one of things. We went to the front desk and asked that someone be sent to retrieve the item for us. We were given, "We don't have time right now". It wasn't until we had to threaten to file a police report for stolen property on the hotel that they went and found it. On the first morning the fire alarm was going off, and people were evacuatuing the building. Just so Marriot is aware you cant' hear the fire alarm on the 11th floor! I have never had such a Horrible experience in all my life at any hotel. The Marriott was literally trying to ruin our Christmas. I was appalled to find the Marriott has slipped to such a "flea trap"! Don't stay at the Marriott Anheim Suites. Oh and don't forget the torn sheet on the bed.

Rooms are true suites with living room and separate bedroom. Very clean, beautiful aesthetically, and quiet. The Starbucks in the hotel is nice as well. Plenty of self parking, clean pool and gym. Unexpectedly low rates. No competition - for this price nothing comes close in the area for a 3 star hotel. I travel allot and this was a definite stand out in value.

Wonderful room, nice pool, clean enough. Staff was okay. ...but not close to Disneyland and the shuttle service is unreliable, inconvenient, and crowded when it finally shows. No one told us the ART drivers may or may not show up on time...and no one told us they take a "lunch break" with NO service for almost 2 hours. The last shuttle was a gross hog hauler with way too many people on the bus. So if you have other business in town, or have another way to get to Disney, this is a fine place to stay.

I was pleasently surprised by this hotel. Seven of us stayed there in two suites. It was spotless, beds were very comfortable, staff could not do enough to help us. Good resturants nearby. We were going to stay at the Disneyland hotel this time but after reading all the negative reviews we decided to stay at the Marriott suites again. Why take a chance on the unknown, when I know this is a good, clean, safe hotel.

Thie hotel is beautiful to look at and at least one of the service people, the bellman, Oscar, who took us to our room was excellent. Then the mess began. Our floor mats were actually stolen from the car while it was IN VALET PARKING! At first, when we reported this, we were told that it would be a very long process while they investigated the incident and then got their insurance company involved before we MIGHT be compensated for the loss. Ten minutes later in an abrupt turnaround, the hotel security chief came to our room, said that he could tell by the indentations in the carpet that floor mats had been in the car very recently, that he had already checked with a local Toyota dealer as to the price of the floor mats, and that the hotel would pay us immediately, in cash, for the mats. This, of course, led us to suspect that this incident was only one in a string of such incidents and that the hotel knew who was responsible. So we were compensated for the loss. The point is, however, that this sort of theft shouldn't have occurred in the first place. The whole incident was so upsetting to us that we checked out a day early. When we did check out, the valet who had been on duty when the mats were stolen was at the front desk and sat there smirking at us the whole time we were checking out. When we remarked that the incident wasn't funny, he continued to sit there smirking. The hotel manager took a "couldn't care less" attitude also. To top everything off, we were charged twice for the last night of our stay and had to get the charge removed from the credit card after we weturned home. We reported everything to Marriott Customer Service and were treated very well, but the Marriott Suites manager who called us the next day was less than sympathetic and concerned. She said there was "an ongoing investigation" and that she couldn't comment on it. She didn't even offer an apology. There are many hotels in the Garden Grove area near Disneyland. Stay away from the Marriott Anaheim Suites in Garden Grove if you want to return home with all of your possessions intact.

This hotel was amazing! We stayed for a few days with 4 children! The cleanliness was really good and the food was delicious! Every where you turned there was somebody to help you out if you had questions, very very friendly. Thank you Marriott Suites for a wonderful stay!

I spent over 30minutes with Carmella a reservationist and she made a courtesy hold for me and my family and when I called back to confirm it with a credit card she had only put the reservation in for one person and after speaking with customer service there was nothing they could do about it - what was the purpose?!!!!

nothing at all it was just the best hope to be going back in 2007 went to vist o.c with my wife and famly,oh the outback steak house by the hotel is the best

this is a great suite! everthing is clean, and neat. my 3 year old enjoyed the stay. it is very close to disneyland. it has a gym for exercise. i will defintely go back again. the room is much smaller than it looks on the picture. i have search many hotles before settling on this one and it is worth it.