Bristol Harbor Inn, Bristol

We had a wedding to go to in Bristol and the entire wedding party stayed at the Inn. The rooms were nice, the buffet breakfast was totally what you would expect, the staff was friendly and helpful. After reading some of the reviews I was nervous about the Inn, but the weekend proved to be great. The location is ideal.

Place is wonderful. Staff friendly..very clean.. Next door to the hotel De Wolf Tavern Best food ever..

We stayed in the penthouse as recommended by Rafaela the Events Mgr. What a brilliant suggestion! The penthouse was delightful, huge, w/ all the amenities, including a huge dressing room perfect for wedding paraphernalia and a terrific jacuzzi. Staying in the penthouse wound up saving us money as there is no tax on "residences" and we were able to easily host the "after parties" of 20 plus people. The staff were helpful and gracious about delivering the wedding goodie bags and helping us bring 6 cases of wine up 3 flights of stairs. The only thing we wished for was an elevator :) Our guests (20 plus) all enjoyed their rooms and had good experiences w/ the staff. Especially John and Rafaela. The beds were amazingly comfortable, the hot water plentiful, the view from the penthouse -spectacular.We had a great time and will go back again.

I left some articles of clothing in the armour in my room. The next day after my check-out I called the hotel to see if my belongings had been found. I was told that I would get a call back after they talked to the maid. No call was ever returned. After several more phone calls with promises of calling me back and no returned phone calls, I was informed 5 days later that my belongings were no longer in the room. I was not offered any compensation and was told that lost items were not their responsibility. Although, I admit that I am the one who left behind the items, it would have been nice if my concern was acknowled by the staff/management at this inn and actually handled in a professional manor.

The value of this inn is for location only. Condition of room was very run down. A boutique style hotel it is not! No basic products in room such as shampoo, lotion etc. in room, only a package of two cotton balls and a shoe buffing cloth....so make sure to bring your own. The continental breakfast provided with room, is your choice of three cold cereals in tupperware containers, hard-boiled eggs and coffee or juice, and you can enjoy this in a small stark room that is vacant most of the time. Checking out.... no one at desk for 5min....and then three members of the staff roll in and ask if you need help....DUH

the staff there is just wonderfull , and the services are excelent...it's just magic!!!! the rooms are nice and tidy with a special air....very romantic...they have a good breakfast and free internet & parking , and that's rare in USA hotels.

The night desk clerk actually laughed into the phone when I requested a few extra towels. Then she said, "Well that's not going to happen". Overpriced, rude unhelpful staff (one true exception was a wonderful woman named Rafi at the front desk), cheap blankets, very stingy with the soap, shampoo, etc. Bristol is a beautiful town, and this place does offer good location.

The rooms were cheap looking, bed linens and carpet were old and the walls are thin (you can hear all the goings on in your neighbor's room). The continental breakfast was poor. However, the location can not be beat. Overall, not worth the money. I suggest staying at a local bed and breakfast and walk into town. The surrounding neighborhoods are charming; the walk is easy.

Spent two nights here had planned on five. Definately a mom and pop style hotel lacking much of a clue. It is a budget side of the road motel. The owner has the personality of a rock and really should leave the business to professionals. Moved on to Newport. Though Bristol was a nice town!

We were at the Inn for a wedding. Our first indication of trouble was when the vending machines ate our money. when we reported it to the desk we were told, "What do you want us to do about it?" Then a member of our party reported a problem with the sink in the room. Again, "What do you want us to do about it?" the climax came when a water pipe broke in the ceiling of one the rooms in our party. First we were told that this was impossible since there were no rooms above. Well, come up and see the waterfall!!! Then, we were informed - point blank - there are no other rooms to transfer to. So, what are we to do at midnight???? The staff and owners were condescending, discourteous, arrogant, and rude. It was as if it was our fault that the pipe broke. They finally moved the "wet" party to another facility - 20 miles away. We understand the situation, but the attitude of the staff and management was unbelievable. Obviously they skipped the hospitality part of the service industry.