Comfort Inn Warren, Warren

My husband and I love taking a brief 'pause' to our lives by staying here in the Jacuzzi suites. TRUE it is NOT the most fabulous hotel we've stayed in BUT being able to hop in and out of the jacuzzi and lounge around is wonderful. We've always had pleasant desk service and have never run into any problems with billing, etc. I hope I haven't just jinxed myself though, lol!

I called at noon the day of the reservation and was told I was going to be charged a full night. I talked to the manager Toyna (B!tch) and after having to complain about this she said she would only charge $30, even if she rents the room out. I called back later and they did rerent the room out. I also called Comfort Inn corporate number and was told I should not be charged anything if I was canceling before 6 pm, but it was up to the manager. I would not recommend making a reservation with this hotel and I'm crossing off Comfort Inn off my list of Hotels.

The staff was rude. The simplest thing, I would like a copy of what I am signing and it was refused. The room was in disrepair, wall paper was falling down, the entertainment center had a broken door. We were awoken early in the morning to be told that there was a leak coming from our room, but they weren't looking at it until 12 noon. The hotel was at full capacity , there were no rooms to move to. If you wanted a clean table in the breakfast area...you needed to clean it yourself. Breakfast closes at 10am, so at 9:30am they stopped restocking the breakfast area and you could eat what was left or nothing. The trash in the breakfast area was over flowing and leaking milk on the floor. We were awoken early in the morning to be told that there was a leak coming from our room, but they weren't looking at it until 12 noon. I would not recommend this facility.