Sleep Inn and Suites Niantic, Niantic

When we got to the hotel to check in, the front desk clerk was on her cell phone, unable to put it down to at least greet us and ask us if we needed to be helped! It took her anywhere from 3-5minutes to ask us if she could help us. After getting ready to go out I called the front desk to ask this clerk if she could call us a cab, she told me she was too busy to do it, but she could give me some phone numbers. At least she did that for me! I am a front office manager for Mariott and I would never tell a guest flat out that I would not do something for them, even if I was busy! My fiance and I went down in the lobby to wait for our cab and the women was not doing anything. Is this why she could not call us a cab? We got back to the Hotel around 4am and the Night Auditor did not even look up when we walked by. How secure do you think we felt then knowing that she wasn't even monitoring who was walking in and out of the hotel? When I woke up the next morning to take a shower, there was not hot water!! I could not believe it! Its cold outside, I wanted a hot shower!! So would I stay there again, never! Would I recommend it, No! Like I said I work for a hotel so I understand things can go wrong, but never this wrong all in one stay.

The staff was very friendly and helpful. The room was immaculately clean. They had a nice little free breakfast in the morning and a warm indoor pool for the kids. I will most certianly stay here again.

Sleep Inn conviently located off the highway. Mapquest suggests exit 73 however, exit 74 takes you right to the hotel. The room was very clean and the beds were comfortable. The hotel is only 5 years old so it in real good shape. The breakfast needs to be stepped up. It has limited items such as bagels,english muffins,coffee and juice. The gym and pool area is also small. It is only 12 miles from Mohegan Sun and this hotel is great place to stay since it clean, comfortable and in a great location. I would stay here again:)

I've liked the Sleep/Comfort Inn chain for a long time and this location is a prime example. Close to the Interstate without being on top of it. Reasonably clean, comfortable rooms. Nice pool and fitness center (a jacuzzi would be nice, too, but such is war). The breakfast isn't much, but I generally don't eat at the hotel when I'm there anyway.

PLUS SIDE - VERY IMMACULATE ROOM - KING BED was just the MOST comfortable - nice to have an indoor pool - conveniently off highway DOWN SIDE - breakfast is not worth having even if it's free - not that close to MOHEGAN SUN - still 20 min drive - not cheap to stay

we have been guests in this hotel many times and have not been dissapointed. the property is always immaculate. Rooms and beds are very comfortable. great shower and bathroom. clean heated indoor pool. nice continental breakfast and a pretty good value. what more can you ask for

My family and I travel often. I didnt know they exsisted untill I couldnt find a room. I guess they are quite new. Nested in the hill between many others- though they didnt stick out. However I must say that the service was exceptional. The front desk said there busy enough without advertisement. My room was spotless, along with the pool- indoor at that. Free breakfast in the moring. And very close to everything. I will definitely return to this hgotel again.