Radisson Blu Hotel Champs Elysees Paris, Paris

A room booked and being confirmed online at the rate of EURO252 on 15 August 2005 with Hotel Champs Elysee. When I arrived at the hotel, the manager claimed the hotel was full due to some unexpected circumstances (somebody was sick blah blah blah ...) and she offered to transfer us to the Hotel du Louve which is on the very opposite side of the city and in terms of its condiditons, it looks worn-out. My partner and I would love to stay in a boutique hotel so we didn't accept the offer and was offered to another SAS hotel in Boulogne which is far from the city and we checked in at 9pm eventually. The manager seems learn little about our story and he said he used to work in the Champs Elysee one - he suggested there might be an overbooking there. I discovered the online room rate of this SAS is EURO175, different from what I paid EURO252 online for the Champs Elysee one so I asked if there is a refund. The manager at Boulgne said this has nothing to do with his hotel - it's something between me and the SAS Champs Elysee. All he could do was to offer us two breakfast - but we didn't comsume the next morning. The SAS Champs Elysee didn't even offer to pay for my taxi fare to Boulgne, not to mention all those phone calls made through my roaming phone card. My partner and I stayed in Paris for only two days but the hotel thing spent 50% time of our trip. We checked in at 9pm and checked out the next day at 11am. The entire trip has been spoiled for the re-location within Paris. I wonder why the hotel doesn't honour a booking of 3 weeks in advance. There is a cancellation charge applying onto the client, but it doens't seem to appy onto the hotel itself, I wonder. Also, if they put me in a hotel of different location and rate, why they didn't offer an refund of the difference, plus all compensation of commuting cost and time lost? Hotel Lobby: cigarette ends a lot Location: A misleading hotel name, never close to Champs Elysee Value: of course none