Hampton Inn Carbondale, Carbondale

Staff was friendly, hotel was clean, location was great. Great place to stay for SIUC.

This Inn is very comfortable and the staff was pleasant and accommodating. The beds and bed linens are superb! The rooms could be bigger; our table and 2 chairs were jammed next to the second queen bed and you could barely get to it; suggest moving next to TV. Breakfast has a nice selection, but I don't like steamed sausage. Stick with cereal and bagels and fruit! We thought the room was a little overpriced but would go back.

Room was very clean. Breakfast was good. Customer service was excellent. Would definitely stay there again. Air conditioner was a little noisy, but worked well.

The hotel has been updated since we last stayed, new carpet, beds and bedding, and updated furnishings. The hotel is superbly clean and the front desk personnel are wonderful! We came when the hotel was at maximum capacity and every employee we had contact with was so friendly and helpful. We will definitely be staying at the Carbondale Hampton Inn EVERY time we get to Carbondale. AAA+++

The beds were amazing but other than that the hotel doesn't have much else going for them. There was no hot water all night, the breakfast area was crowded and had a slim selection, and when we purchased pay-per-view there was static throughout the whole movie.

The service was horrible and the beds and bathrooms were dirty. The staff was not interested in helping my family at all. When I came to them about the filthy room, they did nothing to make me happy.

A very comfortable and relaxing bed that promotes a joyful sleeping experience. A user-friendly business center (though one more computer would be a great idea). A great place for families on vacation. The beddings, heat, and room decor have been upgraded from what they were when we visited two years earlier. The experience was so positive that we extended our stay by one day. Here are a few suggestions. Perhaps a little more could be done to sound-proof the rooms. The food was excellent, even though the hotel quickly ran out of liquid coffee creamer. Maybe the coffee could be brewed in full view of guests instead of being brought from an inner room. In sum, we really enjoyed our stay and will definitely stay there again. Highly recommended.

It was the first time I had been back to Carbondale since graduation and I'm glad I stayed at the Hampton Inn. The staff was superb, the rooms were clean, and the hotel was easy to find. The hot tub in our room was a nice touch as well. A great value overall.

Clean, quiet, friendly and extremely accomodating! They exemplify customer service. I'll stay there whenever I go to Carbondale. A great experience.