Candlewood Suites Las Vegas, Las Vegas

The location is ideal given it is just a few blocks for the strip and an easy drive to the strip. The price is low, but you pay for it in comfort. The beds are too soft and the pillows offer no head support. The windows are so thin, you can hear airplanes taking off in the distance and the more than occasional ambulance going by and automobile horn. And the doors are so thin, you can hear people walking down the hallway. It's great that they have free movie rentals and an honor-system snack bar. The room I received had a nicely stock kitchen, but I came to Vegas to dine out and enjoy the nightlife. So the kichen was not used much by me.

This place is just behind the strip. Off Tropicana. The rooms are clean and full equiped all the way down to the forks and plates! Pool was a small but was very clean. The grounds are well maintained. Great for people that are there for 2+ days and people with kids and dogs!!! The staff is friendly and what do ya know they speak English!! I am hispanic but I dont speak spanish so it is very comforting to be able to communicate with the staff from the front desk to the person that cleans the rooms!

We live in SLC and often go to Vegas for business and pleasure. We've stayed at numerous other places in the past until we found this gem! It is clean, the staff is very friendly, helpful and courteous. And it has all the amenities we need. Although I hate to recomend it because I really don't want other people finding this so that it gets so popular, we don't get a room! Hmmmmmmm.........

My husband and I spent our honeymoon here and we had a great time! The bed was clean and comfortable and the kitchen was a lifesaver. We bought our own food and saved a lot of money by cooking our own meals. The staff were friendly and very helpful. The pool was clean and very nice. The whole environment felt safe and we had no fears about walking around. We plan on staying here the next time we go to Vegas. I don't know where those bad reviews came from because we couldn't have asked for a better place.

Their customer service was above and beyond what I expected and the GM went out of his way to assist me with my scheduling conflicts. I was planning on meeting my son in Vegas for the weekend and a few hours before my flight was scheduled to leave my son informed he would not be able to make the trip to Vegas from Twentynine Palms, California where he is stationed with the Marine Corps. My heart was broken and my only option to see my son was to rent a car make the 4 hour drive and find a new hotel. I was going to be charged a cancellation fee but after speaking with the GM he took down my information, cancelled my reservations, made me new ones and did so without a cancellation fee or loss of reward points, all while I was flying. I can't thank him enough for helping this Marine mom spend a weekend with her son for the first time in 8 months!

Where should I start. Let me begin with the reservations, the hotel checked me into the wrong suite at a higher rate than I originally reserved. The Operations Manager was extremely rude, and front desk were not willing to offer any services or help during my stay. The rooms were dirty, dark and beds were very uncomfortable, no housekeeping service at all during my 4 night stay. Location was horrible, we had to take a taxi everywhere we went... I do not recommend this hotel to anyone, you are better off spending an extra $20-30 a night to stay at a full service hotel on the strip.

We stayed in Candlewood Suites while visiting our grandchildren in Vegas. The Suites were very clean and comfortable. We were not on the strip which was a plus for us. There was a kitchenette and this made it easy to have our grandchildren stay with us. A small pet is welcome. There was a pet deposit, but it was worth it to have our dog with us. We will stay there again.

My friend just got married in Vegas last week and stayed here. Had my friend not hounded them to track down the delivery of her bridal flowers, she never would have received them because the staff was too stupid and/or lazy to bother to actually look for the package. I had champagne delivered for the couple's wedding night and after claiming the champagne had not arrived, "found it" and assured me they personally walked it to the couple's room, knocked on the door and left it at the door.. My friend just told me she never received it. They never delivered it to the room or even called to say it was at the desk. They are overnighting it to my friend now in Virginia after she checked out over a week ago. Do not stay here and have anything delivered. Your wedding day means nothing to them. Ghastly "customer service", they do not tell the truth and do nothing to assist. If you'd like more stress added to the joy of your wedding,, then by all means stay here.

We are extremely satisfied with our stay in November 2007 (We did not know what to expect, having previously read a few unfavorable reviews; but in fact this proved to be a GREAT place to stay)! The hotel was clean and well maintained. My wife says it is the most quiet hotel in which we have ever stayed. I found the Fitness Center to be excellent, well equipped and there was never a problem with machine availability even though the hotel was booked 100%. The staff was very professional and helpful. They did not hassle us when we checked in at 2:30PM, even though check-in is at 3:00PM. We just had to wait 15-20 minutes while they checked with housekeeping to find us a room. The room was not the non-smoking one we requested, but there was no odor so we were happy. The next day, Gwendlyn phoned us and moved us at no charge to an non-smoking one-bedroom suite. The only thing that could make it better would be daily housekeeping services. In order to reduce costs and offer more value to guests, the Candlewood Suites performs weekly housekeeping; but they provide clean towels upon request. We first stayed in a Studio Suite and then a One-Bedroom Suite. Both were comfortable: but the One-Bedroom Suite is so much nicer (larger) even if the rate is slightly higher. The location is very convenient. There are 5 or 6 very nice resturants within a couple of blocks. We had a car and each day drove a short distance to the MGM Grand to catch the Monorail. That worked out very well. We will definately return to this hotel.

sheets and pillows were dirty, smelly, sheets still have someones hair on them, we had to take to old dirty sheets and pillows to the front desk and exchanged for maybe? frehser ones, we have to make to bed ourself,just a worst hotel experience.