Wild Palms - Joie de Vivre review
The service was exceptional, yet not consistent. I arrived late at night after receiving bad directions from the front desk person (it took an hour from the San Jose airport, which should have taken 15 minutes tops) only to find out that there was no room service of any kind, no restaurant period -- not even a mini-bar! Somehow a few nights into my stay a different front desk guy was able to offer beer from the bar, which didn't ever seem to be open. In any case, the rooms were nice, and the attention to detail in the decor was quite nice. Great housekeeping too!