Beach Albatros Resort Hurghada, Hurghada Qesm 2

Two days before the end of our two week stay, the Manager told me he wanted 3500 Euros to pay for our room. I showed proof of payment from our Travel agent and our ATOL receipt. He then told me that unless we paid, we were being detained in the hotel and he would get the Tourism Police to stop us leaving the country. I spent 400 Egyptian pounds on phone calls to the UK travel agent as well as dozens of my own mobile phone calls. The Travel Agent spoke direct to the Hotel Manager but he continued to harass and threaten me, making my wife and two small children cry in the reception area. We were only able to leave after the Thomas Cook rep (who has nothing to do with us) took pity on us and the British Embassy in Cairo got involved. We only just got our flight home and were left completely distressed and traumatised. This all happened in the chaos post Iceland Volcano eruption and I am now told this was a scam the Hotel uses on vulnerable guests. Since we were the only British guests in the Hotel and with no holiday rep, they picked on us thinking we were rich Westerners who would just pay up. We have been to Egypt before and thought we were reasonaby streetwise but this has completely shaken us. Irrespective of all the good and bad bits from the other reviews, you really should not go here or to another Albatros hotel, even if you have to pay more elsewhere.

WE HAVE STAYED IN THIS HOTEL 3 TIMES JAN,JUNE,OCT 2008 ITS VERY FREINDLY,CLEAN AND THE STAFF ARE GREAT, THE FOOD IS VERY NICE LOTS TO CHOISE FROM, THE ONLY THING I DID,NT LIKE WAS THE LOCAL BEER IN THE HOTEL UPSET MY GUT, APART FROM THAT ITS GREAT ,GO AND ENJOY IT

We loved this hotel and are planning to go back asap. The service was great and all the staff were very friendly. We loved the fact that the alcohol was free lol. The food was basic but very nice and the menus were in all different languages which was great. The hotel room we stayed in was actually a family suite and it was very clean and tidied every day the we cleaner guy made our towels into swans which was cool. The shops in the hotel are quite cramped together but all the shopkeepers are very friendly and make you feel very at home in their shop. We really can't wait to go back.

I liked the beach, environment, rooms and the reception lounge. The Pool is pretty relaxing too and the resort is just what you need to relax... too expensive though, but still worth it.. and I loved the Flamingo.