Couldn't wait to leave !!!!
By A Yahoo! Contributor, 5/14/06
We had a miserable time here !!!! The hotel was noisy, our air conditioner was messed up,and our room smelled like urine. When we complained about these things to the desk clerk, we were treated like an annoyance and told that that's just the way it is (air conditioning) and that she wasn't there while the noise was happening or she would have stopped it. When we asked to take her up on the hotel's hospitality promise, we were only refunded $15.00 for each night we stayed. I was really upset to think that our satisfaction, and a good nights sleep are only worth $15.00 dollars to this hotel.Especially since our original rate was $75.00 per night. I grew up going to Holiday Inn's all over this country, and I have come to expect excellence from this chain....not anymore !! On a positive note, the night shift clerks were great, and went out of their way for us. As much as we appreciate them for their committment to our satisfaction, it was still not enough to redeem the worst hotel stay we have ever experienced.