Holiday Inn Express Hotel and Suites Mountain View Palo Alto, Mountain View

2700 W El Camino Real, Mountain View, CA 94040
 
 
 
 
 
Average User Rating (7)
$151 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
The Holiday Inn Express Hotel and Suites Mountain View Palo Alto is situated approximately 15 miles from downtown San Jose, 20 miles from San Jose International Airport, and 25 miles from both San Francisco International... More »
The Holiday Inn Express Hotel and Suites Mountain View Palo Alto is situated approximately 15 miles from downtown San Jose, 20 miles from San Jose International Airport, and 25 miles from both San Francisco International and Oakland International Airports. Local attractions include Stanford University, Paramount Great America Park, and Shoreline Amphitheater.Hotel amenities include free high-speed Internet access, complimentary deluxe continental breakfast, complimentary parking, fax/photocopying services, business center, safe deposit box, beauty salon, laundry/dry cleaning, florist, free local telephone calls, ice machines, newsstand, and guest laundry. Guests may also enjoy the outdoor pool, whirlpool, and fitness center.Guest rooms feature satellite/cable TVs, coffeemakers, hairdryers, high-speed Internet access, irons, ironing boards, in-room movies, in-room safes, dual-line telephones, and work desks with lamps.
Amenities: Air Conditioning (In Room), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access... More »
Amenities: Air Conditioning (In Room), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Microwave Oven, Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access, Coffee Maker, Telephone (Voicemail)
Hotel Details:
  • 58 Rooms
  • Laundry/ Dry Cleaning Service
  • Common Area High speed Access
  • Photocopy Service
  • Computer Use Available
  • Common/Public Areas Accessible to Wheelchairs
  • Fax (For Guests)
  • Laundry Room
  • Restaurant in Hotel
  • Health Club
  • Pool (Outdoor)
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
6 reviews for Holiday Inn Express Hotel and Suites Mountain View Palo Alto, Mountain View
Terrible Customer Service
By Thomas, 10/29/09
The staff at this hotel is very unfriendly and uncooperative.I had a reservation for my sister for the Holiday Inn Express in Mountain View. For some reason, my sister arrived at the wrong Holiday Inn Express in Mountain View (there are two on the same street). The manager couldn't find the reservation under her name so she assumed a mistake was made and ended up staying at the wrong Holiday Inn Express. This hotel still charged her full price even though she never showed up. Clearly my sister didn't know that there are two Holiday Inn Express' in Mountain View on El Camino Real. And clearly she couldn't know that she was at the wrong place without the hotel manager being able to find her reservation and tell her. This hotel's manager was extremely unfriendly and unhelpful and refused to reimburse the charge despite trying to explain to him that a series of honest mistakes had been made. I expect a hotel manager to be more forthcoming in user friendly in situations like this.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
We will return.
By Roberta, 09/06/07
Continental breakfast and all you can eat and yes, you may take out. The rooms are so clean and wooden floors. You are given an option to purchase a lap desk. Fully equipped bathroom and shower. The staff was so friendly and went out of their way to please you.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Mountain View Holiday Inn Express
By TSBG_CEO, 01/24/06
The only thing I disliked about the hotel was its positioing-I had to make u-turns in order to get there from the north and the same thing if I was headed south on El Camino Real. It's reaching for something negative, yes, but it is somewhat annoying.
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Nice hotel, but one room sucks
By Simon Davison, 05/10/05
I stayed in this hotel a number of times and overall it's a nice place. Not too fancy, but just what you need, clean, friendly etc. However the top floor room next to the elevator is terrible, you can hear the motor whenever anyone uses it. If you don’t have that room, you’ll have a perfect stay. The pool has trees which hang over it so there is a little tree shrapnel to deal with but nothing major. The beds are okay, but a little stiff.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Very nice rooms.
By A Yahoo! Contributor, 05/05/05
Overall a nice place to stay. The staff was extremely friendly. Finding my room was not easy. (room 407 on the 2nd floor?) I didn't seem to get how the building was laid out until I looked over the floor plan in my room info. Too confusing. But the room was much better than I expected. Very nice and the bed was just like the one I have at home. That was a nice surprise. I will be staying here again.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Pictures don't do it justice.
By A Yahoo! Contributor, 11/16/04
My brother had to have a major surgery performed at Stanford Hospital. This was the closest Holiday Inn so I booked the place for a week and glad I did. The front desk staff seemed genuinely concerned for our family and upgraded us to a suite which worked out great for my family who was in and out of the place. The Holiday Inn Express turned into our home away from home and common meeting place for other family members and friends which really enjoyed resting in the sun in the beautiful courtyard. Can't say enough for the staff which really made a difficult situation much more managable for my family.
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
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