Charged for unmade reservations after 5 months
By A Yahoo! Contributor, 4/9/06
After staying in May they had added a reservation for a return trip in October that we never made. Our credit card was billed for a night that we never had planed to stay on due to being held and never used. They claimed we had planned to attend some festival we would never go to, also strange since we were there on business on the first visit. They then refused to credit us for that credit card charge because they had supposedly called us and left messages we never got. Very unprofessional business practice, who knows how many people thay have done this too that never noticed the extra days charge on their credit card.