Catastrophic!
The location is just fine, but this establishment is completely over-priced and overrated. The service is spotty at best, from the Front Desk to the bar, and in some instances, a guest might wonder why some of these people were even hired when their first function is to deal with the public.
An on top of that, along comes this latest example - the "Flag Pin Issue" - of the company's ability to deal with people - period. Not only will none of the clientele, family, and friends whom we have fed into that hotel not be returning, we are going to collectively work on discouraging ANY associates from even considering the place, for any purpose or time..