Had a Blast!!!
By A Yahoo! Contributor, 08/10/09
I just got back yesterday from my stay in "Bluebirds Over the Smokies". I have read over lots of the reviews of Timber Tops and I am sorry that people had a bad experience, but as in life....it's hit or miss. Unfortunately for every good experience, someone is going to have a bad one. And then there are the reviews that are just a little too critical. I can't speak for the ligitimate issues but..........
Keep this in mind. Check out is at 11AM, so the cleaning crew has only 5 hours to get the cabins ready for the next occupants. I am also pretty sure they have 3 or 4 cabins to clean and not just that one, so having a pristine cabin probably isn't going to happen. Yes, we had some stray dominos and other toys under the couches and tables....so what!!!! Also, don't expect perfect games either. At some point, yes the company will need to replace worn out pool tables and ping pong tables, but it's not their fault that renters don't know how to treat these items!!! It was sad that the cabinet of board games was unusable because parents let their children destroy the games and take out all the peices and then blame Timber Tops for it!!! i don't know how the couch beds worked because we didn't need them, but if they are broken, call the office and let them know and don't just complain about it later.
Another thing to keep in mind is that, YES the cabins are smaller than they appear in the pictures. But....this is all a part of advertising and shouldn't be held against the company.
Bottom line, is that i had a wonderful experience, and the staff was very nice and the cabin was in perfect working order and had a million dollar view!!! Fortunately we didn't encounter any of the problems that others did and the little things didn't bother me. My suggestion is if you want a squeaky clean place with not one dent, rip, or speck of dust than you should probably look into building your own cabin in Gatlinburg and not renting. As any rental company, they have a continuous flow of people renting the cabins out, so problems WILL occur and the furniture and games WILL start showing some wear and tear, but make the most of it. I had a blast!!!