Awesome stay and service!
By A Yahoo! Contributor, 1/7/11
My boyfriend and I stayed here on Thanksgiving weekend and had the best hotel service I have ever experienced. Upon registration, we were upgraded to a suite because we were staying for a long weekend. When we realized we were charged for the upgrade upon checkout, I called down to the front desk, and they took care of the overcharge immediately...and with no attitude. Each time we left the hotel, we were wished a good day and offered any directions we need, and got the same welcome each night when we returned. This is truly the friendliest hotel staff I have ever been in contact with. Also, the location is great - just across the street from the metro station (though you should ask where it is - signs are scant). I will only stay here each time I visit Chicago!